What is Sage CRM?
Sage CRM provides sales teams with powerful tools and quick access to the information they need to manage and progress leads and opportunities. It is helping thousands of small and medium sized businesses across the globe automate their sales process. And Sage CRM gives you and your sales team detailed account and pipeline information so you can close deals faster.
Company Details
Need Assistance?
We're here to help you with understanding our reports and the data inside to help you make decisions.
Get AssistanceSage CRM Ratings
Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard
to access more information on Sage CRM.
86 Likeliness to Recommend
98 Plan to Renew
86 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
+91 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Sage CRM?
Pros
- Respectful
- Acts with Integrity
- Transparent
- Fair
Emotional Footprint
How to Read
Positive
Neutral
Negative
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Feature Ratings
Sales Management
Customer Service Management
Analytics and Reporting
Lead Management
Account and Contact Management
Activity and Workflow Management
Telephony and Call Center Management
Collaboration
Marketing Management
Quote Contract and Proposal
Mobile
Vendor Capability Ratings
Ease of Customization
Availability and Quality of Training
Ease of Data Integration
Ease of Implementation
Ease of IT Administration
Quality of Features
Usability and Intuitiveness
Vendor Support
Product Strategy and Rate of Improvement
Business Value Created
Breadth of Features
Sage CRM Reviews
- Role: Information Technology
- Industry: Technology
- Involvement: End User of Application
Submitted Dec 2022
Outstanding accounts management tool.
Likeliness to Recommend
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Mykhailo G.
- Role: Information Technology
- Industry: Technology
- Involvement: End User of Application
Submitted Sep 2022
Friend of sales teams and customer success
Likeliness to Recommend
What differentiates Sage CRM from other similar products?
We have been able to see a constant improvement in sales and the performance of the sales teams as such; it simplifies the storage and consultation of customer data and, therefore, the contact and interaction with them. We have been able to sustain a perfect relationship with customers, and at the same time, it has helped us to increase sales performance with significant savings of time and energy.
What is your favorite aspect of this product?
Sage CRM has brought a lot to our sales team and has made things easier in the organization. Its user interface is intuitive on a large scale and is not difficult to use. The features it integrates help us capture and store all the information our sales team may need to onboard customers, improve customer relationships, offer the most appropriate products and services, and effectively drive sales. I love being able to have such a powerful, flexible and efficient CRM tool in my organization.
What do you dislike most about this product?
In the invoicing area there are certain field limitations; so far it is the only thing I have not liked, otherwise it has been exceptional.
What recommendations would you give to someone considering this product?
We have chosen this tool because of its ability to store and query customer data, it makes everything easier for our sales reps and related personnel. It is a powerful CRM tool and brings significant time and energy savings to the sales and customer relationship teams.
Pros
- Helps Innovate
- Reliable
- Enables Productivity
- Trustworthy
Reinhert M.
- Role: Sales Marketing
- Industry: Transportation
- Involvement: End User of Application
Submitted Jul 2022
My moment with the best CRM Software.
Likeliness to Recommend
What differentiates Sage CRM from other similar products?
I can upload an unlimited number of documents of any size at a given time. Flexible placement on various screens and can easily add to search finders as compared to other softwares I’ve used previously. Customer grouping eases separation of customers for reporting and setup purposes. Sage is highly customizable and allows consolidating functions from more than one legacy databases into one single solution. The ability to do advanced customization using a variety of tools like VB.Net, ASP, and Java Script is a plus for me.
What is your favorite aspect of this product?
Advanced customization with tools like ASP, VB.Net
What do you dislike most about this product?
Doesn’t have upfront pricing. Running reports takes longer than usual, that’s quite unfortunate given that i work on a timeline.
What recommendations would you give to someone considering this product?
Try it, you won’t regret using it.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Enables Productivity