What is KACE Systems Management Appliance?
Comprehensive IT systems management for any network-connected device. The KACE® Systems Management Appliance by Quest® helps you fulfill all your endpoint management needs. This comprehensive solution provides automated endpoint-related administrative tasks, inventory of all hardware and software, patch management software for mission-critical applications and operating systems, reduced risk of a breach and guaranteed software license compliance.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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66 Likeliness to Recommend
2
Since last award
59 Plan to Renew
3
Since last award
57 Satisfaction of Cost Relative to Value
1
Since last award
Emotional Footprint Overview
+54 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love KACE Systems Management Appliance?
Pros
- Respectful
- Acts with Integrity
- Trustworthy
- Transparent
Cons
- Commodity Features
- Less Inspiring
- Charges for Enhancements
Emotional Footprint
How to Read
Positive
Neutral
Negative
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Feature Ratings
Software Usage Metering
Software Recognition Library
Decentralized Management
End to End Lifecycle Management
Integrated Discovery
Advanced License Management
Cloud License Management
Analytics and Reporting
Data Import Export and Aggregation
Financial Analysis
Vendor Capability Ratings
Ease of Implementation
Vendor Support
Business Value Created
Breadth of Features
Usability and Intuitiveness
Ease of IT Administration
Ease of Customization
Ease of Data Integration
Availability and Quality of Training
Product Strategy and Rate of Improvement
Quality of Features
KACE Systems Management Appliance Reviews
- Role: Information Technology
- Industry: Manufacturing
- Involvement: IT Development, Integration, and Administration
Submitted Nov 2021
KACE - Basic helpdesk ticket system; priced right
Likeliness to Recommend
Pros
- Trustworthy
- Efficient Service
- Effective Service
- Caring
Cons
- Slower Product Innovation
- Commodity Features
- Under Delivered
abhishek m.
- Role: Information Technology
- Industry: Telecommunications
- Involvement: IT Development, Integration, and Administration
Submitted Mar 2021
Superb Product
Likeliness to Recommend
What differentiates KACE Systems Management Appliance from other similar products?
Patching methods are too simple
What is your favorite aspect of this product?
There isn't any need to monitor continuously to check the patching status. It completes in given displayed time.
What do you dislike most about this product?
Nothing so far
What recommendations would you give to someone considering this product?
Best Patch tool to go for.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing