What is KACE Systems Management Appliance?
Comprehensive IT systems management for any network-connected device. The KACE® Systems Management Appliance by Quest® helps you fulfill all your endpoint management needs. This comprehensive solution provides automated endpoint-related administrative tasks, inventory of all hardware and software, patch management software for mission-critical applications and operating systems, reduced risk of a breach and guaranteed software license compliance.
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Real user data aggregated to summarize the product performance and customer experience.
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66 Likeliness to Recommend
2
Since last award
59 Plan to Renew
3
Since last award
57 Satisfaction of Cost Relative to Value
1
Since last award
Emotional Footprint Overview
+54 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love KACE Systems Management Appliance?
Pros
- Respectful
- Acts with Integrity
- Trustworthy
- Transparent
Cons
- Commodity Features
- Less Inspiring
- Charges for Enhancements
Emotional Footprint
How to Read
Positive
Neutral
Negative
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Feature Ratings
Software Usage Metering
Software Recognition Library
Decentralized Management
End to End Lifecycle Management
Integrated Discovery
Advanced License Management
Cloud License Management
Analytics and Reporting
Data Import Export and Aggregation
Financial Analysis
Vendor Capability Ratings
Ease of Implementation
Vendor Support
Business Value Created
Breadth of Features
Usability and Intuitiveness
Ease of IT Administration
Ease of Customization
Ease of Data Integration
Availability and Quality of Training
Product Strategy and Rate of Improvement
Quality of Features
KACE Systems Management Appliance Reviews
Filipe Gabriel A.
- Role: Information Technology
- Industry: Technology
- Involvement: IT Development, Integration, and Administration
Submitted Aug 2023
Easy to use, but a bit pricey.
Likeliness to Recommend
What differentiates KACE Systems Management Appliance from other similar products?
Facility in use
What is your favorite aspect of this product?
Automation
What do you dislike most about this product?
Price and UX
What recommendations would you give to someone considering this product?
Do a proof of concept
Pros
- Helps Innovate
- Acts with Integrity
- Continually Improving Product
- Reliable
Patricia G.
- Role: Information Technology
- Industry: Technology
- Involvement: IT Development, Integration, and Administration
Submitted Aug 2023
Simple to deploy once configured
Likeliness to Recommend
What differentiates KACE Systems Management Appliance from other similar products?
Ease of deployment and central management
What is your favorite aspect of this product?
Reporting system and integration.
What do you dislike most about this product?
Initial configuration for older systems can be tedious.
What recommendations would you give to someone considering this product?
Product works flawless as it is dupposed to work.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Robert T.
- Role: Information Technology
- Industry: Construction
- Involvement: IT Development, Integration, and Administration
Submitted Jun 2023
It does everything... Just poorly.
Likeliness to Recommend
What differentiates KACE Systems Management Appliance from other similar products?
There is nothing that kace innovates to put it ahead of a similar product.
What is your favorite aspect of this product?
It's very cheap compared to other products. You get what you pay for.
What do you dislike most about this product?
Managing this from the System Administrative perspective is frustrating. Nothing is where you expect it to be and the terminology and methodology for almost everything is unintuitive.
What recommendations would you give to someone considering this product?
Do not use this product. It's price may incentivize you but the amount of time that will be committed to implementation, administration, and use will quickly override and potential savings.
Pros
- Transparent
- Trustworthy
- Respectful
- Fair
Cons
- Slower Product Innovation
- Inhibits Innovation
- Commodity Features