What is Qualtrics CoreXM?
One platform for all your X-data. Lay the right foundation for managing your stakeholder experiences. From customer insights to market segmentation to concept testing, Qualtrics CoreXM is the single solution for all of your experience data.
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Real user data aggregated to summarize the product performance and customer experience.
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83 Likeliness to Recommend
97 Plan to Renew
83 Satisfaction of Cost Relative to Value
1
Since last award
Emotional Footprint Overview
+79 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Qualtrics CoreXM?
Pros
- Trustworthy
- Fair
- Performance Enhancing
- Client Friendly Policies
Emotional Footprint
How to Read
Positive
Neutral
Negative
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Feature Ratings
Branching and Logic
Questionnaire Design/Survey Builder
Collaboration
APIs and Integration
Customizable Branding
Multi-Channel Distribution
Templates & Question Library
Role and User Management
Mobile Support
3rd-Party Integrations
Data Analysis and Visualization
Vendor Capability Ratings
Ease of Implementation
Vendor Support
Breadth of Features
Ease of Data Integration
Business Value Created
Usability and Intuitiveness
Availability and Quality of Training
Quality of Features
Product Strategy and Rate of Improvement
Ease of IT Administration
Ease of Customization
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Qualtrics CoreXM Reviews
Ruth W.
- Role: Industry Specific Role
- Industry: Government
- Involvement: Initial Implementation
Submitted Feb 2024
A great VoC platform, with easy to build survey.
Likeliness to Recommend
What differentiates Qualtrics CoreXM from other similar products?
I used CoreXM while working with IRD. It was a great choice for the VoC program compared to what we had prior.
What is your favorite aspect of this product?
The survey build, data visualization, analysis and dashboard.
What do you dislike most about this product?
From experience nothing.
What recommendations would you give to someone considering this product?
It's a great platform for VoC with large customer base and frequent surveying.
Pros
- Continually Improving Product
- Performance Enhancing
- Enables Productivity
- Trustworthy
Adam K.
- Role: Information Technology
- Industry: Government
- Involvement: Business Leader or Manager
Submitted Feb 2024
Good analytics but visualization could be improved
Likeliness to Recommend
What differentiates Qualtrics CoreXM from other similar products?
The addition of a robust statistical analysis tool which reduces the need for external applications like SPSS or R for analysis. However, the limited visualization tools often mean that data need to be re-visualized to be ready to present to audiences, particularly in senior management.
What is your favorite aspect of this product?
The robust statistical tool, and also access to the user community.
What do you dislike most about this product?
The relatively limited visualization tools.
What recommendations would you give to someone considering this product?
Given my role, I cannot advocate for or against the specific purchasing decision, but it does support our use case strongly.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Vanika R.
- Role: Information Technology
- Industry: Technology
- Involvement: Business Leader or Manager
Submitted Jan 2024
Great Software! Powerful & Intuitive
Likeliness to Recommend
What differentiates Qualtrics CoreXM from other similar products?
Its a really amazing software. Which stands out of other products as it emphasis on combining all the data from various resources and provides a holistic view of experiences.
What is your favorite aspect of this product?
Qualtrics CoreXM is really versatile and is providing great user experience. Its performing various functions such as surveys, employee engagement, customer experience, into a platform to be a standout feature.
What do you dislike most about this product?
There are no dislike's As it just has some pricing issues which is at the higher end.
What recommendations would you give to someone considering this product?
Before we consider buying of this software then we need to be very clear with the objective that we have then we need to consider the scalability of the solution. After this defining of budget and pricing as per need.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
