Latest Research


This content is currently locked.

Your current Info-Tech Research Group subscription does not include access to this content. Contact your account representative to gain access to Premium SoftwareReviews.

Contact Your Representative
Or Call Us:
1-888-670-8889 (US/CAN) or
+1-519-432-3550 (International)

What is Paylocity?

Our all-in-one software platform gives HR pros a way to easily manage daily tasks in payroll, benefits, talent, and workforce management. But what makes us different is that our technology is backed by a culture that truly cares about our clients’ success. Providers will merely sell you a product. But a partner actually cares about you and your business. A partner takes the time to get to know you and understand your needs. We work with you to identify the best solutions that will benefit your business today, while paving the way to a better tomorrow. And tomorrow is all about your team. Let's go forward together.

Company Details


Need Assistance?

We're here to help you with understanding our reports and the data inside to help you make decisions.

Get Assistance

Awards & Recognition

Paylocity won the following awards in the Benefits Administration category

Filter By

Paylocity Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Paylocity.

81 Likeliness to Recommend

84 Plan to Renew

1
Since last award

82 Satisfaction of Cost Relative to Value


{y}
{name}

Emotional Footprint Overview

+79 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Paylocity?

12% Negative
6% Neutral
82% Positive

Pros

  • Reliable
  • Respectful
  • Trustworthy
  • Security Protects

Cons

  • Under Delivered

Feature Ratings

Average 80

Benefits Administration

83

User and Enrollment Management

81

Payroll Integration

81

Regulatory Compliance

79

Self Service Portal

79

Archiving and Reporting

79

Contributions and Payment Tracking

78

Provider Management

78

Claims Management

77

Vendor Capability Ratings

Average 76

Breadth of Features

83

Ease of Implementation

81

Ease of IT Administration

78

Ease of Data Integration

77

Business Value Created

77

Quality of Features

77

Usability and Intuitiveness

76

Availability and Quality of Training

74

Product Strategy and Rate of Improvement

74

Ease of Customization

71

Vendor Support

69

Paylocity Reviews

Rita P.

  • Role: Consultant
  • Industry: Insurance
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Oct 2023

Great, affordable option for payroll, benefits.

Likeliness to Recommend

9 /10

What differentiates Paylocity from other similar products?

Training modules and live training have been a valuable tool for learning Paylocity. I have several clients who implemented Paylocity, coming from other platforms. Paylocity was able to provide a smooth transition from one platform to another with minimal challenges. Clients are able to choose the training that works best for their employee population. While the end result is that everyone is paid correctly, getting to the end result is equally important.

What is your favorite aspect of this product?

My favorite aspect of the product is the training available. You can choose instructor led training or training modules. That has been so valuable in implementing Paylocity.

What do you dislike most about this product?

Reporting can be a challenge. I have submitted several requests for custom reports due to not being able to get the data I need in a format I need. The other frustrating thing is not being able to reach a specific department without going through one account manager. It would be more productive, in my opinion, to be able to reach billing or general ledger, or any other department directly.

What recommendations would you give to someone considering this product?

Be very specific with your business needs. Paylocity is capable of providing what you need as long as you communicate well. The implementation process may seem tedious, but it is necessary to get the result you desire.

Pros

  • Reliable
  • Enables Productivity
  • Efficient Service
  • Respectful

Cons

  • Under Delivered

Reinaldo M.

  • Role: Consultant
  • Industry: Consulting
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted May 2023

Great value for the price.

Likeliness to Recommend

9 /10

What differentiates Paylocity from other similar products?

Value for money, integrations and ease of use.

What is your favorite aspect of this product?

Price-quality ratio. I can manage and carry out my tasks and/or my human resources processes in a single system.

What do you dislike most about this product?

Nothing negative at the moment.

What recommendations would you give to someone considering this product?

Value for money. Excellent customer service.

Pros

  • Transparent
  • Helps Innovate
  • Continually Improving Product
  • Reliable

Axelle B.

  • Role: Human Resources
  • Industry: Media
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Apr 2023

Has simplified the HR and Payroll process

Likeliness to Recommend

9 /10

What differentiates Paylocity from other similar products?

Our sales guy was helpful, communicative, and responsive to our questions and concerns throughout the entire process. The software developers are continually looking for user input so they may make further enhancements.

What is your favorite aspect of this product?

Paylocity is a breeze to use. Despite having no prior experience with the system, I was able to teach myself how to exploit it. In addition, the support staff is fantastic. They are quick to respond to issues and provide excellent follow-up.

What do you dislike most about this product?

It's difficult to navigate the portal. This complicates the process of keeping courses current without starting from scratch every time. There are occasions when the system's bugs cause confusion among our employees.

What recommendations would you give to someone considering this product?

The company's focus on customers is an area where Paylocity can greatly improve. When a business has paid for and installed your services, revealing so much confidential information and placing unrestricted faith in you, unanswered emails are unacceptable.

Pros

  • Enables Productivity
  • Efficient Service
  • Security Protects
  • Helps Innovate

Most Popular Paylocity Comparisons

Visit our Exponential IT Research Center
Over 100 analysts waiting to take your call right now: 1-519-432-3550 x2019