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What is Paylocity?

Our all-in-one software platform gives HR pros a way to easily manage daily tasks in payroll, benefits, talent, and workforce management. But what makes us different is that our technology is backed by a culture that truly cares about our clients’ success. Providers will merely sell you a product. But a partner actually cares about you and your business. A partner takes the time to get to know you and understand your needs. We work with you to identify the best solutions that will benefit your business today, while paving the way to a better tomorrow. And tomorrow is all about your team. Let's go forward together.

Company Details


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Awards & Recognition

Paylocity won the following awards in the Payroll category

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Paylocity Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Paylocity.

82 Likeliness to Recommend

90 Plan to Renew

78 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

+78 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Paylocity?

2% Negative
17% Neutral
81% Positive

Pros

  • Respectful
  • Friendly Negotiation
  • Performance Enhancing
  • Reliable

Feature Ratings

Average 84

Direct Deposit

87

Compensation Management

85

Tax Form Preparation

85

Self Service Portal

84

Time and Attendance

84

HR Systems Interface

83

Taxation Deduction

82

Accounting Systems Interface

81

Benefits Calculation

81

Retirement Plan Tracking

79

Vacation and Leave Tracking

77

Vendor Capability Ratings

Average 76

Availability and Quality of Training

79

Business Value Created

79

Ease of Data Integration

79

Usability and Intuitiveness

78

Breadth of Features

78

Ease of Implementation

78

Ease of IT Administration

77

Product Strategy and Rate of Improvement

76

Quality of Features

74

Vendor Support

72

Ease of Customization

70

Paylocity Reviews

Elman M.

  • Role: Operations
  • Industry: Other
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Nov 2023

Easy to use. Bit slow but works as expected

Likeliness to Recommend

8 /10

What differentiates Paylocity from other similar products?

It is easy to use, all information is easy to locate, management tools are great, it works as expected, to approve timecards or time-off is very simple, very user-friendly and good interface.

What is your favorite aspect of this product?

The fact that information is easy to locate and that you do not need to invest time in getting to know each feature because it is really simple to use, approving time-off is easy so this is a plus .

What do you dislike most about this product?

The major thing I dislike is that you need to log in whenever you have to work on it or to create a pause-stamp, it does not take long but if the same could stay logged in it will be a great update.

What recommendations would you give to someone considering this product?

That take the chance to prove it mostly because of how easy is to manage information and how easy it is to use, also great customer support whenever is needed.

Pros

  • Helps Innovate
  • Reliable
  • Performance Enhancing
  • Enables Productivity

Rita P.

  • Role: Consultant
  • Industry: Insurance
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Oct 2023

Great, affordable option for payroll, benefits.

Likeliness to Recommend

9 /10

What differentiates Paylocity from other similar products?

Training modules and live training have been a valuable tool for learning Paylocity. I have several clients who implemented Paylocity, coming from other platforms. Paylocity was able to provide a smooth transition from one platform to another with minimal challenges. Clients are able to choose the training that works best for their employee population. While the end result is that everyone is paid correctly, getting to the end result is equally important.

What is your favorite aspect of this product?

My favorite aspect of the product is the training available. You can choose instructor led training or training modules. That has been so valuable in implementing Paylocity.

What do you dislike most about this product?

Reporting can be a challenge. I have submitted several requests for custom reports due to not being able to get the data I need in a format I need. The other frustrating thing is not being able to reach a specific department without going through one account manager. It would be more productive, in my opinion, to be able to reach billing or general ledger, or any other department directly.

What recommendations would you give to someone considering this product?

Be very specific with your business needs. Paylocity is capable of providing what you need as long as you communicate well. The implementation process may seem tedious, but it is necessary to get the result you desire.

Pros

  • Reliable
  • Enables Productivity
  • Efficient Service
  • Respectful

Cons

  • Under Delivered

Andrea S.

  • Role: Human Resources
  • Industry: Consulting
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Oct 2023

Features work but customer service lacks.

Likeliness to Recommend

7 /10

What differentiates Paylocity from other similar products?

Affordability Intuitive

What is your favorite aspect of this product?

Ease of use

What do you dislike most about this product?

Customer support. Everything has to be funneled through someone to get to where it needs to go. You can't reach out directly. After implementation you are not a priority.

What recommendations would you give to someone considering this product?

Consider how much assistance you usually need before purchasing.

Pros

  • Generous Negotitation
  • Respectful
  • Helps Innovate
  • Continually Improving Product

Cons

  • Commodity Features
  • Less Effective Service
  • Less Inspiring

Most Popular Paylocity Comparisons

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