What is NinjaOne?
NinjaOne (formerly NinjaRMM) is the leading unified IT management solution that simplifies the way IT teams work. With NinjaOne, IT teams can manage all their endpoints and support end-users within one fast, modern, intuitive platform, improving technician efficiency and user satisfaction. NinjaOne supports over 10,000 customers around the world, and is consistently ranked #1 for our world-class customer support.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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92 Likeliness to Recommend
1
Since last award
100 Plan to Renew
85 Satisfaction of Cost Relative to Value
3
Since last award
Emotional Footprint Overview
+94 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love NinjaOne?
Pros
- Reliable
- Saves Time
- Client Friendly Policies
- Fair
Emotional Footprint
How to Read
Positive
Neutral
Negative
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Feature Ratings
Patch Management
Real User Monitoring
Remote Control
Mobile Device Management
Network Management
Anti Malware Signature Detection
Remote NOC, SOC, Helpdesk Integration
Process Automation
Support for IoT Devices
Discovery
Endpoint Backup
Vendor Capability Ratings
Ease of IT Administration
Product Strategy and Rate of Improvement
Usability and Intuitiveness
Business Value Created
Quality of Features
Ease of Data Integration
Ease of Implementation
Availability and Quality of Training
Breadth of Features
Vendor Support
Ease of Customization
Also Featured in...
NinjaOne Reviews
Guillet J.
- Role: Information Technology
- Industry: Chemicals
- Involvement: IT Leader or Manager
Submitted Jan 2024
Likeliness to Recommend
Pros
- Reliable
- Performance Enhancing
- Enables Productivity
- Trustworthy
Joshua D.
- Role: Information Technology
- Industry: Not for Profit
- Involvement: Business Leader or Manager
Submitted Jan 2024
Great functionality and even greater price!
Likeliness to Recommend
What differentiates NinjaOne from other similar products?
Easier to use OOO. Not much help is needed during implementation, launch, and onboarding.
What is your favorite aspect of this product?
Patch management
What do you dislike most about this product?
There is nothing to dislike this far. We are in our first year of use.
What recommendations would you give to someone considering this product?
Always compare to validate your needs, but this is going to give you the best bang for your buck.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Enables Productivity
- Role: Information Technology
- Industry: Technology
- Involvement: IT Development, Integration, and Administration
Submitted Jan 2024
Patch Management made easy by Ninjaone automaton
Likeliness to Recommend
Pros
- Performance Enhancing
- Trustworthy
- Effective Service
- Client Friendly Policies