What is NinjaOne?
NinjaOne (formerly NinjaRMM) is the leading unified IT management solution that simplifies the way IT teams work. With NinjaOne, IT teams can manage all their endpoints and support end-users within one fast, modern, intuitive platform, improving technician efficiency and user satisfaction. NinjaOne supports over 10,000 customers around the world, and is consistently ranked #1 for our world-class customer support.
Company Details
Need Assistance?
We're here to help you with understanding our reports and the data inside to help you make decisions.
Get AssistanceNinjaOne Ratings
Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard
to access more information on NinjaOne.
92 Likeliness to Recommend
1
Since last award
100 Plan to Renew
85 Satisfaction of Cost Relative to Value
3
Since last award
Emotional Footprint Overview
+94 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love NinjaOne?
Pros
- Reliable
- Saves Time
- Client Friendly Policies
- Fair
Emotional Footprint
How to Read
Positive
Neutral
Negative
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Feature Ratings
Patch Management
Real User Monitoring
Remote Control
Mobile Device Management
Network Management
Anti Malware Signature Detection
Remote NOC, SOC, Helpdesk Integration
Process Automation
Support for IoT Devices
Discovery
Endpoint Backup
Vendor Capability Ratings
Ease of IT Administration
Product Strategy and Rate of Improvement
Usability and Intuitiveness
Business Value Created
Quality of Features
Ease of Data Integration
Ease of Implementation
Availability and Quality of Training
Breadth of Features
Vendor Support
Ease of Customization
Also Featured in...
NinjaOne Reviews
Alexis A.
- Role: Information Technology
- Industry: Other
- Involvement: End User of Application
Submitted Feb 2024
Guaranteed Security.
Likeliness to Recommend
What differentiates NinjaOne from other similar products?
Incredible interconnectivity, synchronization with Slack and TeamViewer and most importantly guaranteed security.
What is your favorite aspect of this product?
Security and interconnectivity.
What do you dislike most about this product?
It is a reliable and safe app for connecting.
What recommendations would you give to someone considering this product?
Excellent connectivity software, easy to use, supports text chat, video and voice over IP, and is also appropriate for inexperienced users.
Pros
- Efficient Service
- Security Protects
- Continually Improving Product
- Reliable
Harish a.
- Role: Information Technology
- Industry: Technology
- Involvement: IT Development, Integration, and Administration
Submitted Feb 2024
The best Remote monitoring management platform
Likeliness to Recommend
What differentiates NinjaOne from other similar products?
NinjaOne is known for its simple and user friendly interface, which makes it available and provides a suite of features aimed at managing and monitoring IT systems and networks remotely.
What is your favorite aspect of this product?
NinjaOne features an active user base and extensive support resources, such as tutorials, and documentation where We can reach out to community for advice, troubleshooting hints, and best practices.
What do you dislike most about this product?
Basically RMM tools have special access to IT systems and networks sometimes which might become targets for cyber attacks as it is remotely controlled and managed through internet.
What recommendations would you give to someone considering this product?
Ninja one is the best RMM and patch management tool which helps for quick deployment, patch status and you can remotely control any device with any OS . Its centralized dashboard helps to view every category which helps to work easily and quickly.
Pros
- Reliable
- Performance Enhancing
- Enables Productivity
- Trustworthy
Avinash Reddy N.
- Role: Information Technology
- Industry: Technology
- Involvement: IT Leader or Manager
Submitted Jan 2024
Likeliness to Recommend
Pros
- Helps Innovate
- Reliable
- Performance Enhancing
- Trustworthy