What is Microsoft Teams?
Work together how you want, when you want. Create and collaborate on documents with others and keep everyone organized and up-to-date with shared notebooks.
Company Details
Need Assistance?
We're here to help you with understanding our reports and the data inside to help you make decisions.
Get AssistanceMicrosoft Teams Ratings
Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard
to access more information on Microsoft Teams.
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
89 Likeliness to Recommend
97 Plan to Renew
84 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+89 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Microsoft Teams?
Pros
- Respectful
- Enables Productivity
- Trustworthy
- Fair
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Instant Messaging
Video Conferencing
Screen Share
Audio Conferencing VoIP
File Transfer
Audio Controls
Keyboard Mouse Control
Audio Conferencing Call in Bridge
Facilitator Functions
Application Share
Virtual Whiteboard
Vendor Capability Ratings
Business Value Created
Ease of Implementation
Quality of Features
Breadth of Features
Usability and Intuitiveness
Ease of IT Administration
Ease of Data Integration
Product Strategy and Rate of Improvement
Availability and Quality of Training
Vendor Support
Ease of Customization
Also Featured in...
Unified Communications as a Service
Translation missing: en.product_page.ratings.score 8.9
View Microsoft Teams in this category (opens in a new tab)
Business Instant Messaging - Enterprise
Translation missing: en.product_page.ratings.score 8.8
View Microsoft Teams in this category (opens in a new tab)
Digital Workplace
Translation missing: en.product_page.ratings.score 8.8
View Microsoft Teams in this category (opens in a new tab)
Microsoft Teams Reviews
Maya S.
- Role: Information Technology
- Industry: Technology
- Involvement: IT Development, Integration, and Administration
Submitted Mar 2024
It's a very useful product tbh.
Likeliness to Recommend
What differentiates Microsoft Teams from other similar products?
Ease of use, simple UI. PRODUCTIVITY ENHANCEMENT BETWEEN TEAM.
What is your favorite aspect of this product?
Call and screen sharing feature is the best. And the ringtone.
What do you dislike most about this product?
There is nothing bad to dislike, it's a very useful product. But sometimes it's very habitual and scary because of the ringtone.
What recommendations would you give to someone considering this product?
Use it for daily activities for team to get updates on. Use the chat feature and call feature. Mobile app is useful too. Just for programming, don't let it run in background since it takes some memory space.
Pros
- Continually Improving Product
- Reliable
- Performance Enhancing
- Enables Productivity
Ashish R.
- Role: Information Technology
- Industry: Technology
- Involvement: IT Leader or Manager
Submitted Mar 2024
Microsoft Teams Expert Review
Likeliness to Recommend
What differentiates Microsoft Teams from other similar products?
I would not like to compare any other products with Microsoft Teams as they are also quite good in their own way. However, I have always liked and prefered Microsoft products for the organizations I have worked with. It is more easy to use and implement. I think Microsoft Teams is the best application in it's category especialy for business use.
What is your favorite aspect of this product?
All the features are good. The most I like is that it is a collaborative tool now and you can share the data very easily from Teams.
What do you dislike most about this product?
No dislikes as such but it hangs sometimes while sharing.
What recommendations would you give to someone considering this product?
If you are looking for a good messaging and collaborativve tool for your organization, then Microsoft Teams is the product which you should go with without any hesitation.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Wunmi F.
- Role: Industry Specific Role
- Industry: Banking
- Involvement: End User of Application
Submitted Mar 2024
App is great when on the go!
Likeliness to Recommend
What differentiates Microsoft Teams from other similar products?
It is what’s available to me.
What is your favorite aspect of this product?
App access
What do you dislike most about this product?
Issues logging in. Has to refresh.
What recommendations would you give to someone considering this product?
The app is great.
Pros
- Enables Productivity
- Performance Enhancing
- Unique Features
- Efficient Service
