What is Microsoft Teams?
Work together how you want, when you want. Create and collaborate on documents with others and keep everyone organized and up-to-date with shared notebooks.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard
to access more information on Microsoft Teams.
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
89 Likeliness to Recommend
97 Plan to Renew
84 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+89 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Microsoft Teams?
Pros
- Respectful
- Enables Productivity
- Trustworthy
- Fair
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Instant Messaging
Video Conferencing
Screen Share
Audio Conferencing VoIP
File Transfer
Audio Controls
Keyboard Mouse Control
Audio Conferencing Call in Bridge
Facilitator Functions
Application Share
Virtual Whiteboard
Vendor Capability Ratings
Business Value Created
Ease of Implementation
Quality of Features
Breadth of Features
Usability and Intuitiveness
Ease of IT Administration
Ease of Data Integration
Product Strategy and Rate of Improvement
Availability and Quality of Training
Vendor Support
Ease of Customization
Also Featured in...
Unified Communications as a Service
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Business Instant Messaging - Enterprise
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Digital Workplace
Translation missing: en.product_page.ratings.score 8.8
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Microsoft Teams Reviews
Artyom C.
- Role: Operations
- Industry: Technology
- Involvement: End User of Application
Submitted Apr 2024
Can't beat the price!
Likeliness to Recommend
What differentiates Microsoft Teams from other similar products?
The security, ease of integration and the overall size of MS office and it's utilization mean that other companies do not have the size to compete.
What is your favorite aspect of this product?
The security, and notifications aspect and the collaboration between the various MS tools.
What do you dislike most about this product?
It is not the most intuitive when first starting on this, as it is microsoft.
What recommendations would you give to someone considering this product?
Great for enterprise and companies looking to save whilst expanding.
Pros
- Security Protects
- Over Delivered
- Friendly Negotiation
- Performance Enhancing
Cons
- Less Inspiring
- Inhibits Innovation
- Less Reliable
- Role: Information Technology
- Industry: Finance
- Involvement: IT Development, Integration, and Administration
Submitted Mar 2024
Easy to use and allows to focus on work task
Likeliness to Recommend
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Hamza A.
- Role: Information Technology
- Industry: Technology
- Involvement: IT Leader or Manager
Submitted Mar 2024
A wonderful evolution of Skype for Business!
Likeliness to Recommend
What differentiates Microsoft Teams from other similar products?
The product has matured over the past 7 years since, evolving from the Skype for business. Features to collaborate with remote teams and integration with the file storage and Azure are a huge positive.
What is your favorite aspect of this product?
Team collaboration, scheduling and third party integrations.
What do you dislike most about this product?
The product client is a bit of performance drainer.
What recommendations would you give to someone considering this product?
Upgrade to or install the latest client of the product.
Pros
- Continually Improving Product
- Reliable
- Enables Productivity
- Inspires Innovation
