What is Microsoft Teams?
Work together how you want, when you want. Create and collaborate on documents with others and keep everyone organized and up-to-date with shared notebooks.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
89 Likeliness to Recommend
97 Plan to Renew
84 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+89 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Microsoft Teams?
Pros
- Respectful
- Enables Productivity
- Trustworthy
- Fair
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Instant Messaging
Video Conferencing
Screen Share
Audio Conferencing VoIP
File Transfer
Audio Controls
Keyboard Mouse Control
Audio Conferencing Call in Bridge
Facilitator Functions
Application Share
Virtual Whiteboard
Vendor Capability Ratings
Business Value Created
Ease of Implementation
Quality of Features
Breadth of Features
Usability and Intuitiveness
Ease of IT Administration
Ease of Data Integration
Product Strategy and Rate of Improvement
Availability and Quality of Training
Vendor Support
Ease of Customization
Also Featured in...
Unified Communications as a Service
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Business Instant Messaging - Enterprise
Translation missing: en.product_page.ratings.score 8.8
View Microsoft Teams in this category (opens in a new tab)
Digital Workplace
Translation missing: en.product_page.ratings.score 8.8
View Microsoft Teams in this category (opens in a new tab)
Microsoft Teams Reviews
Satvik S.
- Role: Student Academic
- Industry: Technology
- Involvement: End User of Application
Submitted Mar 2024
User friendly application, but bulky and slow.
Likeliness to Recommend
What differentiates Microsoft Teams from other similar products?
All-in-one functionality and integration with Windows operating system.
What is your favorite aspect of this product?
Intergration of Teams with the Windows operating system.
What do you dislike most about this product?
Slow response times and frequent technical issues.
What recommendations would you give to someone considering this product?
Definitely go for it. But expect crashes and/or technical issues such as incorrect user status.
Pros
- Effective Service
- Client Friendly Policies
- Performance Enhancing
- Enables Productivity
Lauren W.
- Role: Operations
- Industry: Media
- Involvement: End User of Application
Submitted Apr 2024
Clean, efficient, optimized!
Likeliness to Recommend
What differentiates Microsoft Teams from other similar products?
Clean and concise with all of Microsoft experience to back any issues or needed help. Wonderful integration for a complete system.
What is your favorite aspect of this product?
Amazing interface and integration of multiple functions in one place, easily accessible!
What do you dislike most about this product?
Microsoft Yammer does not do it for me. Too microcosm-ed.
What recommendations would you give to someone considering this product?
Go for it - Teams won't disappoint! So much better than the competitors I've tried.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Rabbani S.
- Role: Information Technology
- Industry: Technology
- Involvement: IT Development, Integration, and Administration
Submitted Apr 2024
Teams is the Best!
Likeliness to Recommend
What differentiates Microsoft Teams from other similar products?
Teams is the go to application, be it on the web or the application. Webex,Jabber and other applications do not have web based support. Teams differentiates in this aspect.
What is your favorite aspect of this product?
Instantly taking screen sharing without needing to call a person, saves the hassle of talking in different scenarios.
What do you dislike most about this product?
Gets laggy at times which is annoying.
What recommendations would you give to someone considering this product?
Go for it if you are not using any products, you won't regret it.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
