What is Microsoft Teams?
Work together how you want, when you want. Create and collaborate on documents with others and keep everyone organized and up-to-date with shared notebooks.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
89 Likeliness to Recommend
97 Plan to Renew
84 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+89 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Microsoft Teams?
Pros
- Respectful
- Enables Productivity
- Trustworthy
- Fair
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Instant Messaging
Video Conferencing
Screen Share
Audio Conferencing VoIP
File Transfer
Audio Controls
Keyboard Mouse Control
Audio Conferencing Call in Bridge
Facilitator Functions
Application Share
Virtual Whiteboard
Vendor Capability Ratings
Business Value Created
Ease of Implementation
Quality of Features
Breadth of Features
Usability and Intuitiveness
Ease of IT Administration
Ease of Data Integration
Product Strategy and Rate of Improvement
Availability and Quality of Training
Vendor Support
Ease of Customization
Also Featured in...
Unified Communications as a Service
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Business Instant Messaging - Enterprise
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Digital Workplace
Translation missing: en.product_page.ratings.score 8.8
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Microsoft Teams Reviews
Anshul S.
- Role: Information Technology
- Industry: Technology
- Involvement: IT Development, Integration, and Administration
Submitted Apr 2024
Fantastic User friendly interface
Likeliness to Recommend
What differentiates Microsoft Teams from other similar products?
Audio and Video settings is better than other products
What is your favorite aspect of this product?
Data integration is best
What do you dislike most about this product?
Some time status is going offline while 2-3 min away
What recommendations would you give to someone considering this product?
Mostly company use this product because of this functionality
Pros
- Reliable
- Trustworthy
- Unique Features
- Effective Service
Grygorii P.
- Role: Information Technology
- Industry: Technology
- Involvement: IT Development, Integration, and Administration
Submitted Apr 2024
Great product
Likeliness to Recommend
What differentiates Microsoft Teams from other similar products?
MS Teams is a great product, especially if you use the MS infrastructure. Then implementation and integration is very easy.
What is your favorite aspect of this product?
It has the most of needed tools for Video and Voice conferencing
What do you dislike most about this product?
It lacks a bit of integration with other plugins and tools. Also, chat section should be better organized (user should be able to organize the chats)
What recommendations would you give to someone considering this product?
I would test it first and compare with other tools before you integrate
Pros
- Respectful
- Security Protects
- Continually Improving Product
- Reliable
Rajat K.
- Role: Information Technology
- Industry: Technology
- Involvement: End User of Application
Submitted Apr 2024
Secure product with sorted & time-saving features
Likeliness to Recommend
What differentiates Microsoft Teams from other similar products?
I have used google meets, skype, hangouts and other tools for doing meet on regular basis, but after using Teams, I with my team , I realised that to leverage the benefits of Technology, it is must to use the best option like Microsoft Teams, Conferencing without noise is the feature where We should clap for Microsoft teams. Although all other features are enough to beat other products available in the market.
What is your favorite aspect of this product?
As I am a UI developer , Product having a bad UI never attracts a software professional like me, but Teams' UI is performing and engaging at the same time. So UI and well-sorted features are the things I like most about Teams.
What do you dislike most about this product?
Actually It is not always true that we dislike something about a product. Microsoft Teams fullfills the requirements well and I have not faced any major and time-taking issue while using it, sometimes minor issue has happended those were resolved with the help of support team within the required and expected time-frame. I have nothing to dislike about the teams at this phase.
What recommendations would you give to someone considering this product?
If requirements of a collaboration products are security, clean UI and well-managed features, then Microsoft Teams is the tool to use for maximum productivity.
Pros
- Continually Improving Product
- Reliable
- Helps Innovate
- Performance Enhancing
