What is Microsoft Teams?
Work together how you want, when you want. Create and collaborate on documents with others and keep everyone organized and up-to-date with shared notebooks.
Company Details
Need Assistance?
We're here to help you with understanding our reports and the data inside to help you make decisions.
Get AssistanceMicrosoft Teams Ratings
Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard
to access more information on Microsoft Teams.
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
89 Likeliness to Recommend
97 Plan to Renew
84 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+89 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Microsoft Teams?
Pros
- Respectful
- Enables Productivity
- Trustworthy
- Fair
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Instant Messaging
Video Conferencing
Screen Share
Audio Conferencing VoIP
File Transfer
Audio Controls
Keyboard Mouse Control
Audio Conferencing Call in Bridge
Facilitator Functions
Application Share
Virtual Whiteboard
Vendor Capability Ratings
Business Value Created
Ease of Implementation
Quality of Features
Breadth of Features
Usability and Intuitiveness
Ease of IT Administration
Ease of Data Integration
Product Strategy and Rate of Improvement
Availability and Quality of Training
Vendor Support
Ease of Customization
Also Featured in...
Unified Communications as a Service
Translation missing: en.product_page.ratings.score 8.9
View Microsoft Teams in this category (opens in a new tab)
Business Instant Messaging - Enterprise
Translation missing: en.product_page.ratings.score 8.8
View Microsoft Teams in this category (opens in a new tab)
Digital Workplace
Translation missing: en.product_page.ratings.score 8.8
View Microsoft Teams in this category (opens in a new tab)
Microsoft Teams Reviews
Rasika R.
- Role: Consultant
- Industry: Engineering
- Involvement: Business Leader or Manager
Submitted Apr 2024
Better than zoom, google meet!
Likeliness to Recommend
What differentiates Microsoft Teams from other similar products?
Multiple things in a same space. Messaging, audio/video calling, file sharing, file editing etc.
What is your favorite aspect of this product?
File sharing and editing together in a team
What do you dislike most about this product?
Video playing while sharing screen
What recommendations would you give to someone considering this product?
They can update their audio sharing feature while sharing video in screen sharing
Pros
- Saves Time
- Appreciates Incumbent Status
- Helps Innovate
- Continually Improving Product
Andru B.
- Role: Operations
- Industry: Banking
- Involvement: End User of Application
Submitted Apr 2024
Excellent product, highly recommend
Likeliness to Recommend
What differentiates Microsoft Teams from other similar products?
I would not say that Microsoft teams differentiates itself much from other similar products. Like most team collaboration softwares on the market, it offers a multitude of features for helping a business collaborate with its employees in an efficient manner.
What is your favorite aspect of this product?
My favorite aspect of this product is the fact that I can operate multiple chats at the same time without any latency issues.
What do you dislike most about this product?
Microsoft teams is a very user friendly program that does not really require any additional features. At best, I would recommend expanding on the number of applications/programs that can be integrated into Microsoft teams as it is currently a limited number of programs.
Pros
- Continually Improving Product
- Reliable
- Performance Enhancing
- Enables Productivity
Samarendra M.
- Role: Information Technology
- Industry: Other
- Involvement: End User of Application
Submitted Apr 2024
Easy to use
Likeliness to Recommend
What differentiates Microsoft Teams from other similar products?
It is convenient to use since we use it to schedule meetings within a channel.
What is your favorite aspect of this product?
Each user is linked to a specific email address; if they would like to share anything, they can do so through that address.
What do you dislike most about this product?
There is nothing to dislike, but I would like for them to provide better calendar integration.
What recommendations would you give to someone considering this product?
The free voice and video meeting version is also sufficient for smaller businesses.
Pros
- Continually Improving Product
- Reliable
- Performance Enhancing
- Efficient Service
