What is Microsoft Teams?
Work together how you want, when you want. Create and collaborate on documents with others and keep everyone organized and up-to-date with shared notebooks.
Company Details
Need Assistance?
We're here to help you with understanding our reports and the data inside to help you make decisions.
Get AssistanceMicrosoft Teams Ratings
Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard
to access more information on Microsoft Teams.
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
89 Likeliness to Recommend
97 Plan to Renew
84 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+89 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Microsoft Teams?
Pros
- Respectful
- Enables Productivity
- Trustworthy
- Fair
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Instant Messaging
Video Conferencing
Screen Share
Audio Conferencing VoIP
File Transfer
Audio Controls
Keyboard Mouse Control
Audio Conferencing Call in Bridge
Facilitator Functions
Application Share
Virtual Whiteboard
Vendor Capability Ratings
Business Value Created
Ease of Implementation
Quality of Features
Breadth of Features
Usability and Intuitiveness
Ease of IT Administration
Ease of Data Integration
Product Strategy and Rate of Improvement
Availability and Quality of Training
Vendor Support
Ease of Customization
Also Featured in...
Unified Communications as a Service
Translation missing: en.product_page.ratings.score 8.9
View Microsoft Teams in this category (opens in a new tab)
Business Instant Messaging - Enterprise
Translation missing: en.product_page.ratings.score 8.8
View Microsoft Teams in this category (opens in a new tab)
Digital Workplace
Translation missing: en.product_page.ratings.score 8.8
View Microsoft Teams in this category (opens in a new tab)
Microsoft Teams Reviews
Debanjan C.
- Role: Information Technology
- Industry: Technology
- Involvement: IT Development, Integration, and Administration
Submitted Apr 2024
Connect, Collaborate, Conquer with MS Teams!
Likeliness to Recommend
What differentiates Microsoft Teams from other similar products?
The main advantages are a. Ease of chatting with the user are simplified. b. sharing of the file and images are easier with Teams. c. People involved in project management can have a dedicated private teams channel. Rather the use of having teams channel is much effective d. Even of the desktop application fails the web version provides near to the desktop application features.
What is your favorite aspect of this product?
My favourite aspect for MS Teams are a. Ease of Chatting. b. Sharing of the files c. Screen share d. Use of Avatar
What do you dislike most about this product?
THe only thing i dislike about MS Teams is that lets say you have shared a file with the person and nesxt time you are sharing another file with the same name then it just append numeric digit with it.
What recommendations would you give to someone considering this product?
MS Teams is evolving on daily basis where new features are added.
Pros
- Reliable
- Performance Enhancing
- Enables Productivity
- Trustworthy
Kushpreet V.
- Role: Human Resources
- Industry: Other
- Involvement: Initial Implementation
Submitted Apr 2024
Easy to use Video Calling Product
Likeliness to Recommend
What differentiates Microsoft Teams from other similar products?
Easy to use, easy to setup call and messange
What is your favorite aspect of this product?
Video Calling
What do you dislike most about this product?
No auto transcript creation tool
What recommendations would you give to someone considering this product?
Use this product for internal messaging and video calling/conference meetings
Pros
- Efficient Service
- Altruistic
- Helps Innovate
- Continually Improving Product
Devadarsan K.
- Role: Information Technology
- Industry: Communications
- Involvement: End User of Application
Submitted Apr 2024
Advanced and easier solution!
Likeliness to Recommend
What differentiates Microsoft Teams from other similar products?
MS Team's is more than just a video conferencing application. It is built with powerful and uniquely advanced features.
What is your favorite aspect of this product?
Seamless productivity.
What do you dislike most about this product?
Nothing much.
What recommendations would you give to someone considering this product?
Regular updates on fixing bugs if needed.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing