What is Microsoft Teams?
Work together how you want, when you want. Create and collaborate on documents with others and keep everyone organized and up-to-date with shared notebooks.
Company Details
Need Assistance?
We're here to help you with understanding our reports and the data inside to help you make decisions.
Get AssistanceMicrosoft Teams Ratings
Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard
to access more information on Microsoft Teams.
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
89 Likeliness to Recommend
97 Plan to Renew
84 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+89 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Microsoft Teams?
Pros
- Respectful
- Enables Productivity
- Trustworthy
- Fair
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Instant Messaging
Video Conferencing
Screen Share
Audio Conferencing VoIP
File Transfer
Audio Controls
Keyboard Mouse Control
Audio Conferencing Call in Bridge
Facilitator Functions
Application Share
Virtual Whiteboard
Vendor Capability Ratings
Business Value Created
Ease of Implementation
Quality of Features
Breadth of Features
Usability and Intuitiveness
Ease of IT Administration
Ease of Data Integration
Product Strategy and Rate of Improvement
Availability and Quality of Training
Vendor Support
Ease of Customization
Also Featured in...
Unified Communications as a Service
Translation missing: en.product_page.ratings.score 8.9
View Microsoft Teams in this category (opens in a new tab)
Business Instant Messaging - Enterprise
Translation missing: en.product_page.ratings.score 8.8
View Microsoft Teams in this category (opens in a new tab)
Digital Workplace
Translation missing: en.product_page.ratings.score 8.8
View Microsoft Teams in this category (opens in a new tab)
Microsoft Teams Reviews
Sourav H.
- Role: Consultant
- Industry: Telecommunications
- Involvement: IT Development, Integration, and Administration
Submitted Apr 2024
The best for business needs
Likeliness to Recommend
What differentiates Microsoft Teams from other similar products?
Reliable service with negligible downtime
What is your favorite aspect of this product?
Compliance with all communication protocols
What do you dislike most about this product?
Limited features when it comes to communities
What recommendations would you give to someone considering this product?
Go to product for business communications.
Pros
- Reliable
- Enables Productivity
- Efficient Service
- Continually Improving Product
Gordon W.
- Role: Information Technology
- Industry: Retail
- Involvement: IT Development, Integration, and Administration
Submitted Apr 2024
Easiest to implement in an MS environment
Likeliness to Recommend
What differentiates Microsoft Teams from other similar products?
Nothing i can think of
What is your favorite aspect of this product?
Comes native with the operating system
What do you dislike most about this product?
The new switch over to New Teams
What recommendations would you give to someone considering this product?
Stick with Old Teams until all kinks have been worked out on New Teams
Pros
- Security Protects
- Reliable
- Performance Enhancing
- Enables Productivity
Jasmeet S.
- Role: Sales Marketing
- Industry: Technology
- Involvement: Business Leader or Manager
Submitted Apr 2024
Fantastic Product and very Easy to use!
Likeliness to Recommend
What differentiates Microsoft Teams from other similar products?
Microsoft Teams stands out with its seamless integration with the wider Microsoft 365 suite, offering robust collaboration features like document sharing, video conferencing, and real-time editing. Its flexibility to integrate with third-party apps and services further enhances productivity, making it a comprehensive solution for modern teamwork.
What is your favorite aspect of this product?
Microsoft Teams' file sharing feature is a game-changer for collaborative work environments. Its seamless integration with Microsoft 365 allows teams to effortlessly share files of various formats, ensuring everyone has access to the latest documents, presentations, and spreadsheets. With robust security measures in place, including permissions control and encryption, users can confidently collaborate in real-time without compromising data integrity. This feature promotes efficiency, transparency, and teamwork, ultimately driving productivity to new heights.
What do you dislike most about this product?
Occasionally, Microsoft Teams experiences slowdowns. This results in productivity loss.
What recommendations would you give to someone considering this product?
Ensure thorough research prior to purchasing Microsoft Teams. Negotiate terms and elucidate the process flow to your team for optimal understanding and seamless integration.
Pros
- Enables Productivity
- Effective Service
- Saves Time
- Fair
Cons
- Vendor's Interest First
