What is Microsoft Teams?
Work together how you want, when you want. Create and collaborate on documents with others and keep everyone organized and up-to-date with shared notebooks.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
89 Likeliness to Recommend
97 Plan to Renew
84 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+89 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Microsoft Teams?
Pros
- Respectful
- Enables Productivity
- Trustworthy
- Fair
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Instant Messaging
Video Conferencing
Screen Share
Audio Conferencing VoIP
File Transfer
Audio Controls
Keyboard Mouse Control
Audio Conferencing Call in Bridge
Facilitator Functions
Application Share
Virtual Whiteboard
Vendor Capability Ratings
Business Value Created
Ease of Implementation
Quality of Features
Breadth of Features
Usability and Intuitiveness
Ease of IT Administration
Ease of Data Integration
Product Strategy and Rate of Improvement
Availability and Quality of Training
Vendor Support
Ease of Customization
Also Featured in...
Unified Communications as a Service
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Business Instant Messaging - Enterprise
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Digital Workplace
Translation missing: en.product_page.ratings.score 8.8
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Microsoft Teams Reviews
Phani Venkata Sai B.
- Role: Information Technology
- Industry: Finance
- Involvement: IT Leader or Manager
Submitted Apr 2024
MS Teams, an amazing collaboration platform..!!
Likeliness to Recommend
What differentiates Microsoft Teams from other similar products?
MS Teams provides one of the best instant messaging services, app/screen sharing capabilities, helps in enabling polls and easily integrates with Microsoft business apps like MS SharePoint, MS office suite, Microsoft copilot and many more.
What is your favorite aspect of this product?
UI is interactive and self-explanatory. The way it helps in maximizing the investment made on M365 E3 or E5 licenses for enterprises with a rich set of features that it supplies make it a go to product at the price range. All these combinedly make MS teams my favorite.
What do you dislike most about this product?
MS Teams is a resource intensive app that eats up resources however since the inception, MS Teams have been undergoing a lot of changes and performance is getter better with every new release and customizations are limited too.
What recommendations would you give to someone considering this product?
As mentioned above, in the very near future i am anticipating Microsoft to bring more advanced performance improvements on both Mobile and desktop apps.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Javeed Akthar S.
- Role: Information Technology
- Industry: Technology
- Involvement: Business Leader or Manager
Submitted Apr 2024
Calander meeting groups
Likeliness to Recommend
What differentiates Microsoft Teams from other similar products?
Security is best
What is your favorite aspect of this product?
Calander Meetings
What do you dislike most about this product?
Voicemail is not up to the mark
What recommendations would you give to someone considering this product?
Whole sum pakage of O365
Pros
- Helps Innovate
- Continually Improving Product
- Enables Productivity
- Trustworthy
Cons
- Vendor Friendly Policies
- Under Delivered
Joaquim F.
- Role: Sales Marketing
- Industry: Not for Profit
- Involvement: End User of Application
Submitted Apr 2024
A must use in the digital era.
Likeliness to Recommend
What differentiates Microsoft Teams from other similar products?
I believe most competitors offer more or less the same services, the advantage of Microsoft Teams is the integration with all other Microsoft software. Coming out of the pandemic, Microsoft Teams capitalised well on the Zoom exhaustion and provided more streamlined features at a time where others were clunky.
What is your favorite aspect of this product?
The integration of my company's organogram, easily accessible through every Teams chat, to better identify accountability and trace managing responsibilities.
What do you dislike most about this product?
It can be unreliable some times, camera problems during calls, the need for multiple resets, freezes.
What recommendations would you give to someone considering this product?
If you are already using Microsoft software, this is a no brainer.
Pros
- Efficient Service
- Saves Time
- Helps Innovate
- Reliable
Cons
- Commodity Features
