What is Microsoft Teams?
Work together how you want, when you want. Create and collaborate on documents with others and keep everyone organized and up-to-date with shared notebooks.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
89 Likeliness to Recommend
97 Plan to Renew
84 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+89 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Microsoft Teams?
Pros
- Respectful
- Enables Productivity
- Trustworthy
- Fair
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Instant Messaging
Video Conferencing
Screen Share
Audio Conferencing VoIP
File Transfer
Audio Controls
Keyboard Mouse Control
Audio Conferencing Call in Bridge
Facilitator Functions
Application Share
Virtual Whiteboard
Vendor Capability Ratings
Business Value Created
Ease of Implementation
Quality of Features
Breadth of Features
Usability and Intuitiveness
Ease of IT Administration
Ease of Data Integration
Product Strategy and Rate of Improvement
Availability and Quality of Training
Vendor Support
Ease of Customization
Also Featured in...
Unified Communications as a Service
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Business Instant Messaging - Enterprise
Translation missing: en.product_page.ratings.score 8.8
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Digital Workplace
Translation missing: en.product_page.ratings.score 8.8
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Microsoft Teams Reviews
Alejandra V.
- Role: Sales Marketing
- Industry: Healthcare
- Involvement: End User of Application
Submitted Apr 2024
It can boost productivity if used correctly.
Likeliness to Recommend
What differentiates Microsoft Teams from other similar products?
It has multiple features, however, that can be confusing, too.
What is your favorite aspect of this product?
The ease to coordinate video meetings.
What do you dislike most about this product?
The video conference aspect.
What recommendations would you give to someone considering this product?
Use it but make sure your team is on board also.
Pros
- Trustworthy
- Altruistic
- Enables Productivity
- Effective Service
Cons
- Inhibits Innovation
- Slower Product Innovation
- Less Efficient Service
Rebecca W.
- Role: Sales Marketing
- Industry: Biotechnology
- Involvement: End User of Application
Submitted Apr 2024
Easy to use, make office communications a breeze
Likeliness to Recommend
What differentiates Microsoft Teams from other similar products?
The usability and interface of their program.
What is your favorite aspect of this product?
The ability to screen share when I am on a call with someone.
What do you dislike most about this product?
That when I get an IM it program doesn't immediately open and supersede anything I am doing. It gives a small popup box in the corner, but if I am not looking at that screen I miss it.
What recommendations would you give to someone considering this product?
Give it a try and see if it works for your office!
Pros
- Caring
- Helps Innovate
- Efficient Service
- Effective Service
Cons
- Wastes Time
- Security Frustrates
Vivek C.
- Role: Information Technology
- Industry: Technology
- Involvement: End User of Application
Submitted Apr 2024
Microsoft Teams:Attend meetings calls and connect
Likeliness to Recommend
What differentiates Microsoft Teams from other similar products?
It has integrations with other Microsoft Office applications which makes it easier for users to use additional functionalities in the same product which in turn saves their time.
What is your favorite aspect of this product?
My favorite aspect of the product is this is one-stop solution for a wide range of features like chat, video conferencing, file sharing, and collaboration tools.
What do you dislike most about this product?
The product has many advanced features which are often difficult to understand for new users, they need to be guided accordingly.
What recommendations would you give to someone considering this product?
Take advantage of the applications integration with other Microsoft applications and third-party apps to understand the facilities it provides and then eventually go ahead with paid plans.
Pros
- Reliable
- Performance Enhancing
- Enables Productivity
- Unique Features
