What is Microsoft Teams?
Work together how you want, when you want. Create and collaborate on documents with others and keep everyone organized and up-to-date with shared notebooks.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
89 Likeliness to Recommend
97 Plan to Renew
84 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+89 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Microsoft Teams?
Pros
- Respectful
- Reliable
- Enables Productivity
- Trustworthy
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Instant Messaging
Video Conferencing
Screen Share
Audio Conferencing VoIP
File Transfer
Audio Controls
Keyboard Mouse Control
Audio Conferencing Call in Bridge
Facilitator Functions
Application Share
Virtual Whiteboard
Vendor Capability Ratings
Business Value Created
Ease of Implementation
Quality of Features
Breadth of Features
Usability and Intuitiveness
Ease of IT Administration
Ease of Data Integration
Product Strategy and Rate of Improvement
Availability and Quality of Training
Vendor Support
Ease of Customization
Also Featured in...
Unified Communications as a Service
Score 8.9
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Business Instant Messaging - Enterprise
Score 8.8
View Microsoft Teams in this category (opens in a new tab)
Digital Workplace
Score 8.8
View Microsoft Teams in this category (opens in a new tab)
Microsoft Teams Reviews
Ashok S.
- Role: Sales Marketing
- Industry: Manufacturing
- Involvement: End User of Application
Submitted Sep 2024
Excellent tool for organization
Likeliness to Recommend
What differentiates Microsoft Teams from other similar products?
Integration with other Microsoft products.
What is your favorite aspect of this product?
Clean and Formal layout design.
What do you dislike most about this product?
Customization
What recommendations would you give to someone considering this product?
Highly recommended.
Pros
- Reliable
- Trustworthy
- Efficient Service
- Effective Service
Kishan Y.
- Role: Information Technology
- Industry: Transportation
- Involvement: End User of Application
Submitted Sep 2024
A place to discuss and collaborate.
Likeliness to Recommend
What differentiates Microsoft Teams from other similar products?
Teams video chat and email make it a one-stop communication hub.
What is your favorite aspect of this product?
Task by planner and To do provide a complete project management solution.
What do you dislike most about this product?
Being highly aware of changes can make it hard to keep up with essential ones.
What recommendations would you give to someone considering this product?
When contact, project management, and document sharing are on one platform, firms may perform better.
Pros
- Helps Innovate
- Continually Improving Product
- Trustworthy
- Unique Features
Cons
- Leverages Incumbent Status
Mohit G.
- Role: Information Technology
- Industry: Biotechnology
- Involvement: End User of Application
Submitted Sep 2024
Organized Communication Tool
Likeliness to Recommend
What differentiates Microsoft Teams from other similar products?
A single interface for all communication tools including events, hub meetings, chats, and video calls so reduces the overall time from switching between platforms
What is your favorite aspect of this product?
The functionalities of the video call, such as blurred background, live captions, and the option to record and make sure it doesn't delete. And all is saved in their own ecosystem, such as SharePoint.
What do you dislike most about this product?
Mobile application is quite bad, there have been numerous times that I don't get a message notification, and the only way I really know I got a message is because my laptop would ping
What recommendations would you give to someone considering this product?
Learn the interface to see if it actually fits with your organisation goals and needs. Team culture is quite important to align with your firm for it to enhance productivity.
Pros
- Fair
- Reliable
- Performance Enhancing
- Enables Productivity
Cons
- Less Effective Service
- Under Delivered
