What is Microsoft Teams?
Work together how you want, when you want. Create and collaborate on documents with others and keep everyone organized and up-to-date with shared notebooks.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
89 Likeliness to Recommend
97 Plan to Renew
84 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+89 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Microsoft Teams?
Pros
- Respectful
- Reliable
- Enables Productivity
- Trustworthy
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Instant Messaging
Video Conferencing
Screen Share
Audio Conferencing VoIP
File Transfer
Audio Controls
Keyboard Mouse Control
Audio Conferencing Call in Bridge
Facilitator Functions
Application Share
Virtual Whiteboard
Vendor Capability Ratings
Business Value Created
Ease of Implementation
Quality of Features
Breadth of Features
Usability and Intuitiveness
Ease of IT Administration
Ease of Data Integration
Product Strategy and Rate of Improvement
Availability and Quality of Training
Vendor Support
Ease of Customization
Also Featured in...
Unified Communications as a Service
Score 8.9
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Business Instant Messaging - Enterprise
Score 8.8
View Microsoft Teams in this category (opens in a new tab)
Digital Workplace
Score 8.8
View Microsoft Teams in this category (opens in a new tab)
Microsoft Teams Reviews
Joe L.
- Role: Information Technology
- Industry: Construction
- Involvement: Business Leader or Manager
Submitted Sep 2024
The Industry Standard for a Reason
Likeliness to Recommend
What differentiates Microsoft Teams from other similar products?
Microsoft Teams comes with the weight of the full Microsoft stack allowing full integration into all other Microsoft products allowing teams to collaborate directly within the tool, working on documents, automating workflows and presenting PowerBI dashboards. Teams works as far more than just a video conferencing/instant messenger.
What is your favorite aspect of this product?
How many integrations there are within the tool, making it an essential platform for every day work, being able to access all of my work and team collaborations in one place.
What do you dislike most about this product?
Frequency of change. As with all Microsoft products, half baked changes are made frequently with little communication. This can lead to loosing some familiarity with the tool as you have to conform to the tools dictated new way of working
What recommendations would you give to someone considering this product?
If you are a Microsoft house it's a no brainer. If you however trying to move away from Microsoft this is perhaps not the best choice. It really is at its full potential when combined with other Microsoft tooling
Pros
- Trustworthy
- Unique Features
- Efficient Service
- Caring
Julio Cesar L.
- Role: Information Technology
- Industry: Technology
- Involvement: Business Leader or Manager
Submitted Sep 2024
a lot of features in one app.
Likeliness to Recommend
What differentiates Microsoft Teams from other similar products?
Teams It's super customizable and has its own Teams admin center.
What is your favorite aspect of this product?
The admin center where you can cuztomize the policies.
What do you dislike most about this product?
Sometimes I want help from Teams support and I need to create a ticket. I want a web chat or a way I can contact their support team to ask questions quickly
What recommendations would you give to someone considering this product?
The cost of this product is super fair. Once you test it you will not change it.
Pros
- Continually Improving Product
- Reliable
- Performance Enhancing
- Enables Productivity
Cons
- Less Efficient Service
- Wastes Time
- Vendor Friendly Policies
Neeraj G.
- Role: Consultant
- Industry: Manufacturing
- Involvement: Business Leader or Manager
Submitted Sep 2024
365 comprehensive solution
Likeliness to Recommend
What differentiates Microsoft Teams from other similar products?
One comprehensive solution to handle business smoothly from conducting meetings, to engaging with people, handling dashboards and data through SharePoint.
What is your favorite aspect of this product?
It consumes very less data and can handles large data files securely
What do you dislike most about this product?
Costly and might not be suitable for small enterprises
What recommendations would you give to someone considering this product?
It's a brilliant platform for business continuity across the globe.
Pros
- Helps Innovate
- Trustworthy
- Unique Features
- Inspires Innovation
