What is Microsoft Teams?
Work together how you want, when you want. Create and collaborate on documents with others and keep everyone organized and up-to-date with shared notebooks.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
89 Likeliness to Recommend
97 Plan to Renew
84 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+89 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Microsoft Teams?
Pros
- Respectful
- Reliable
- Enables Productivity
- Trustworthy
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Instant Messaging
Video Conferencing
Screen Share
Audio Conferencing VoIP
File Transfer
Audio Controls
Keyboard Mouse Control
Audio Conferencing Call in Bridge
Facilitator Functions
Application Share
Virtual Whiteboard
Vendor Capability Ratings
Business Value Created
Ease of Implementation
Quality of Features
Breadth of Features
Usability and Intuitiveness
Ease of IT Administration
Ease of Data Integration
Product Strategy and Rate of Improvement
Availability and Quality of Training
Vendor Support
Ease of Customization
Also Featured in...
Unified Communications as a Service
Score 8.9
View Microsoft Teams in this category (opens in a new tab)
Business Instant Messaging - Enterprise
Score 8.8
View Microsoft Teams in this category (opens in a new tab)
Digital Workplace
Score 8.8
View Microsoft Teams in this category (opens in a new tab)
Microsoft Teams Reviews
Vinay D.
- Role: C-Level
- Industry: Retail
- Involvement: End User of Application
Submitted Sep 2024
Powerful tool yet pricey
Likeliness to Recommend
What differentiates Microsoft Teams from other similar products?
Microsoft meet does not require creating an account or logging into it before attending meeting, you only write your name and join the meeting without sharing more sensitive information
What is your favorite aspect of this product?
I like the ability to record each meeting even when you are on a free version and the tool does not consume more resources like bandwidth and RAM
What do you dislike most about this product?
Often the meeting link can hang out there on the screen for a longer period of time before allowing you to join the meeting and using the virtual background of the solution is so slow and makes the app so unresponsive
What recommendations would you give to someone considering this product?
Microsoft meet is free to use and does not take more resources and hence I would recommend the solution
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Rochelle S.
- Role: Information Technology
- Industry: Government
- Involvement: End User of Application
Submitted Sep 2024
Excellent resource for modern communication
Likeliness to Recommend
What differentiates Microsoft Teams from other similar products?
It's provided with the M365 full licenses so it saves money.
What is your favorite aspect of this product?
Maintaining meaningful relationships with remote, off site and in office workers. It's a modern tool for quick communication.
What do you dislike most about this product?
Often you're unable to view someone else's screen during sharing from the APP.
What recommendations would you give to someone considering this product?
Get a trial
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Avnish K.
- Role: Industry Specific Role
- Industry: Engineering
- Involvement: IT Development, Integration, and Administration
Submitted Sep 2024
It's good communication platform handy to use.
Likeliness to Recommend
What differentiates Microsoft Teams from other similar products?
It's really smooth and good experience with video conferencing and other type of meetings good experience in chat or to communicate with team
What is your favorite aspect of this product?
Video quality and handy user experience
What do you dislike most about this product?
Sometimes loding is a problem and version wise updates has some minimal issues
What recommendations would you give to someone considering this product?
It's better to use teams instead of use platform like Skype zoom or other things good experience with teams
Pros
- Helps Innovate
- Continually Improving Product
- Enables Productivity
- Trustworthy
