What is Microsoft Teams?
Work together how you want, when you want. Create and collaborate on documents with others and keep everyone organized and up-to-date with shared notebooks.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
89 Likeliness to Recommend
97 Plan to Renew
84 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+89 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Microsoft Teams?
Pros
- Respectful
- Reliable
- Enables Productivity
- Trustworthy
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Instant Messaging
Video Conferencing
Screen Share
Audio Conferencing VoIP
File Transfer
Audio Controls
Keyboard Mouse Control
Audio Conferencing Call in Bridge
Facilitator Functions
Application Share
Virtual Whiteboard
Vendor Capability Ratings
Business Value Created
Ease of Implementation
Quality of Features
Breadth of Features
Usability and Intuitiveness
Ease of IT Administration
Ease of Data Integration
Product Strategy and Rate of Improvement
Availability and Quality of Training
Vendor Support
Ease of Customization
Also Featured in...
Unified Communications as a Service
Score 8.9
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Business Instant Messaging - Enterprise
Score 8.8
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Digital Workplace
Score 8.8
View Microsoft Teams in this category (opens in a new tab)
Microsoft Teams Reviews
Satyanshu S.
- Role: Information Technology
- Industry: Technology
- Involvement: IT Leader or Manager
Submitted Oct 2024
Fantastic product!
Likeliness to Recommend
What differentiates Microsoft Teams from other similar products?
Cross-Platform Compatibility, Linked In-Meeting Collaboration Tools, Scale and Flexibility, Threaded Conversations and Channels, Third-Party App Integrations, Customizable with Power Platform, Security and Compliance, Video Conferencing and Meetings, All-in-One Platform, Collaboration in Real-Time, Deep Integration with Microsoft 365. Overall, Teams’ close integration with Microsoft 365, along with its robust feature set that spans messaging, video calls, and file collaboration, makes it a leading choice for businesses looking for an all-in-one communication and collaboration tool.
What is your favorite aspect of this product?
My favorite aspect of Microsoft Teams is its deep integration with Microsoft 365. This integration allows for seamless collaboration on documents, scheduling meetings, and managing tasks without switching between different apps. Being able to co-edit Word documents, analyze Excel sheets, or present PowerPoint slides directly within Teams meetings or channels is incredibly efficient. This unified ecosystem streamlines workflows and boosts productivity, making it easy for teams to collaborate in real time while leveraging the full power of Microsoft’s suite of tools.
What do you dislike most about this product?
I dislike most about Microsoft Teams is its overwhelming notification system. Notifications can quickly pile up, especially in larger teams or organizations where multiple channels, chats, and tasks are active. This makes it difficult to prioritize what's important without feeling distracted. Additionally, managing and filtering notifications within the app could be more intuitive. A more advanced, customizable notification system that allows users to better organize and mute irrelevant alerts would greatly improve the overall user experience.
What recommendations would you give to someone considering this product?
Leverage Microsoft 365 Integration, Organize Channels Effectively, Manage Notifications
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Yadav M.
- Role: Industry Specific Role
- Industry: Other
- Involvement: End User of Application
Submitted Oct 2024
"Effective online collaboration platform."
Likeliness to Recommend
What differentiates Microsoft Teams from other similar products?
Microsoft Teams is unique among products in that it maintains a high level of connection with Microsoft 365 applications.
What is your favorite aspect of this product?
Features for file sharing and security Calls and smooth vocal clarity.
What do you dislike most about this product?
Requires additional built-in capabilities to assist in conducting large meetings, like as polls or engaging tools.
What recommendations would you give to someone considering this product?
I suggested it to businesses or organizations that frequently host large online gatherings.
Pros
- Helps Innovate
- Reliable
- Performance Enhancing
- Enables Productivity
Hussain K.
- Role: Information Technology
- Industry: Other
- Involvement: End User of Application
Submitted Oct 2024
Microsoft teams efficient remote work tool.
Likeliness to Recommend
What differentiates Microsoft Teams from other similar products?
Integrates chat, video and file sharing effortlessly. User-centric design ensures a smooth experience.
What is your favorite aspect of this product?
Introduces new webinar capabilities and enhanced task automation.
What do you dislike most about this product?
Learning all features may take time for new users.
What recommendations would you give to someone considering this product?
Powerful tools enable effective collaboration and productivity.
Pros
- Enables Productivity
- Unique Features
- Efficient Service
- Effective Service
