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Microsoft Corporation

Microsoft SharePoint

Composite Score

8.8 /10

CX Score

9.1 /10

1326 Reviews Write a Review

What is Microsoft SharePoint?

Microsoft SharePoint is your mobile intranet for collaboration and teamwork. Share files, manage documents and create team sites & employee intranets.

Company Details

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Awards & Recognition

Microsoft SharePoint won the following awards in the Document Management category

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2026 Data Quadrant Champion

Latest Award, 2026

1 Top Rated Capabilities

2 Top Rated Features

Latest Award, 2026

2025 Emotional Footprint Champion

2025

2025 Data Quadrant Champion

2025

0 Top Rated Capabilities

2 Top Rated Features

2025

2024 Emotional Footprint Champion

2024

2024 Data Quadrant Champion

2024

0 Top Rated Capabilities

3 Top Rated Features

2024

2023 Emotional Footprint Champion

2023

Microsoft SharePoint Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Microsoft SharePoint.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

88 Likeliness to Recommend

98 Plan to Renew

86 Satisfaction of Cost Relative to Value

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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+90 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Microsoft SharePoint?

2% Negative

5% Neutral

93% Positive

Pros

Reliable
Performance Enhancing
Respectful
Security Protects

Feature Ratings

Average 83

Document Sharing

Document Hosting

Security and Access Control

Access Tracking

Editor Functions

Searchability

Version Control

Metrics and Reporting

Indexing and Classification

Virtual Data Room

Workflow

Vendor Capability Ratings

Average 81

Business Value Created

Ease of Implementation

Ease of Data Integration

Quality of Features

Ease of IT Administration

Breadth of Features

Usability and Intuitiveness

Availability and Quality of Training

Ease of Customization

Product Strategy and Rate of Improvement

Vendor Support

Microsoft SharePoint Reviews

Wesley B.

Role: Information Technology
Industry: Technology
Involvement: IT Development, Integration, and Administration

Validated Review

Verified Reviewer

Submitted Mar 2024

Has many features but difficult to customize

Likeliness to Recommend

4 /10

What differentiates Microsoft SharePoint from other similar products?

It's integration into the Microsoft platform

What is your favorite aspect of this product?

File sharing and integration to Microsoft applications

What do you dislike most about this product?

When something breaks, you need an expert to take a look.

What recommendations would you give to someone considering this product?

Better have an expert or third-party to lend a hand if you're not already a SharePoint expert.

Pros

Performance Enhancing
Enables Productivity
Unique Features
Security Protects

Cons

Less Inspiring
Inhibits Innovation
Slower Product Innovation

Riju M.

Role: Finance
Industry: Banking
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Mar 2024

Fantastic document management cloud software

Likeliness to Recommend

10 /10

What differentiates Microsoft SharePoint from other similar products?

Files are easily transferrable and accessible

What is your favorite aspect of this product?

Access management and cloud file sharing

What do you dislike most about this product?

Price can be reduced

What recommendations would you give to someone considering this product?

Highly recommended data management software

Pros

Continually Improving Product
Reliable
Enables Productivity
Unique Features

Sam C.

Role: Information Technology
Industry: Technology
Involvement: IT Development, Integration, and Administration

Validated Review

Verified Reviewer

Submitted Mar 2024

Best cloud storage solution about!

Likeliness to Recommend

10 /10

What differentiates Microsoft SharePoint from other similar products?

Ease of use.

What is your favorite aspect of this product?

Easy to set permissions.

What do you dislike most about this product?

Sync to OneDrive sometimes causes sync issues.

What recommendations would you give to someone considering this product?

Separate data into smaller SharePoint sites and sync the ones you actually need.

Pros

Helps Innovate
Reliable
Enables Productivity
Efficient Service

Latest Research

Microsoft SharePoint

What is Microsoft SharePoint?

Company Details

Need Assistance?

Awards & Recognition

2026 Data Quadrant Champion

2025 Emotional Footprint Champion

2025 Data Quadrant Champion

2024 Emotional Footprint Champion

2024 Data Quadrant Champion

2023 Emotional Footprint Champion

Microsoft SharePoint Ratings

88 Likeliness to Recommend

98 Plan to Renew

86 Satisfaction of Cost Relative to Value

Emotional Footprint Overview

+90 Net Emotional Footprint

How much do users love Microsoft SharePoint?

Pros

Feature Ratings Average rating of all product features, some of which may not be shown below

Document Sharing Document sharing is the ability to share a document with those who have not been granted explicit access

Document Hosting Centralized hosting of electronic documents, allowing the ability for contributors to upload to a secure area.

Security and Access Control Securing of electronic documents from unauthorized access and the ability to assign access to specific users or user groups.

Access Tracking The tracking of document access, including who had opened it or downloaded it.

Editor Functions Features to allow designated editors to have the ability to review a document, make notes, corrections, and insert markups for re-editing by the author(s).

Searchability DMSes generally allow for the ability to conduct searches on document content.

Version Control Tracking of document versions with each iteration of document changes.

Metrics and Reporting This feature enables the DMS administrator to produce reports on the DMS, such as document volumes, document access, publication trends, etc.

Indexing and Classification Where the DMS will search the contents of all documents, index search results and organize them based on the organization’s taxonomy

Virtual Data Room The ability to allow administrators to communicate with their invited users regarding deals, legal cases, audits, etc. related to specific documents.

Workflow Workflow capability that routes documents across defined roles in the publication approval and signing process, either for review, editing, publication, etc.

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Microsoft SharePoint Reviews

Wesley B.

Has many features but difficult to customize

Likeliness to Recommend

Pros

Cons

Riju M.

Fantastic document management cloud software

Likeliness to Recommend

Pros

Sam C.

Best cloud storage solution about!

Likeliness to Recommend

Pros

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Schedule Your Call

Feature Ratings

Document Sharing

Document Hosting

Security and Access Control

Access Tracking

Editor Functions

Searchability

Version Control

Metrics and Reporting

Indexing and Classification

Virtual Data Room

Workflow

Vendor Capability Ratings

Business Value Created

Ease of Implementation

Ease of Data Integration

Quality of Features

Ease of IT Administration

Breadth of Features

Usability and Intuitiveness

Availability and Quality of Training

Ease of Customization

Product Strategy and Rate of Improvement

Vendor Support