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Jira
8.9 /10

What is Jira?

JIRA Software is built for every member of your software team to plan, track, and release great software.

Company Details


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Awards & Recognition

Jira won the following awards in the Project Management - Enterprise category

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Jira Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Jira.

89 Likeliness to Recommend

1
Since last award

98 Plan to Renew

85 Satisfaction of Cost Relative to Value

1
Since last award


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Emotional Footprint Overview

+92 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Jira?

1% Negative
5% Neutral
94% Positive

Pros

  • Reliable
  • Enables Productivity
  • Respectful
  • Performance Enhancing

Feature Ratings

Average 84

Collaboration

88

Workflow Management

86

Planning and Scheduling

86

Dependency and Milestone Tracking

84

Reporting

83

Document Management

83

Hierarchical Task Management

82

Resource Management

82

Time & Expense Tracking

81

Budget Management

78

Mobile Access

77

Vendor Capability Ratings

Average 82

Business Value Created

85

Breadth of Features

85

Quality of Features

85

Ease of Implementation

84

Ease of Data Integration

83

Ease of IT Administration

82

Product Strategy and Rate of Improvement

81

Usability and Intuitiveness

81

Ease of Customization

81

Availability and Quality of Training

79

Vendor Support

77

Jira Reviews

Shubh G.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Mar 2023

Fantastic User friendly product.

Likeliness to Recommend

8 /10

What differentiates Jira from other similar products?

User Interface is very simple, doesn't need extra training for a newbie also to get use to the product.

What is your favorite aspect of this product?

One of the best tool to track the progress on the dashboard.

What do you dislike most about this product?

Nothing which can I think of right now.

What recommendations would you give to someone considering this product?

You can go for it ,It is one of the best product available in the market.

Pros

  • Helps Innovate
  • Reliable
  • Performance Enhancing
  • Enables Productivity

Sheril R.

  • Role: Sales Marketing
  • Industry: Media
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Mar 2023

Task management software for our daily tasks

Likeliness to Recommend

9 /10

What differentiates Jira from other similar products?

Jira is a useful tool for organizing my workday. Jira is an excellent tool for organizing and monitoring work-related projects. Service Desk administrators and support staff can benefit from Jira's configuration options and add-ons.

What is your favorite aspect of this product?

Since its inception as a solution for managing and keeping track of day-to-day work tasks, Jira has served as our company's de facto task management software. But now that Jira can be integrated with virtually every other platform and tool used in software development, it serves as our sole platform for managing the entirety of our projects.

What do you dislike most about this product?

Quite a few extra features are available in JIRA. It's fantastic that there are so many methods to categorize and label tickets. The onus is on the company to devise a system of internal structure to make the most of all the bells and whistles.

What recommendations would you give to someone considering this product?

Jira is ideally suited for project management due to its adaptability, ability to incorporate useful add-ons, and applicability across a whole development team's software stack. Jira is a straightforward and user-friendly issue tracking tool that has greatly aided my work.

Pros

  • Performance Enhancing
  • Enables Productivity
  • Efficient Service
  • Friendly Negotiation

Arun Kumar J.

  • Role: Information Technology
  • Industry: Banking
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted Mar 2023

Best task management software

Likeliness to Recommend

10 /10

What differentiates Jira from other similar products?

The wide range of users, especially the ones who follows agile models for product development. The ability to generate reports and pin point on what's been done well and what needs improvement. One can easily track on who's working on what. It is very helpful in planning the timelines and resources for the project and also highlights the blockers.

What is your favorite aspect of this product?

To me, it is the reporting. It gives a clear insights on how the team did. This can help the project planner to bring necessary changes to do things better and faster. Also it can help in knowing what should the team continues to do.

What do you dislike most about this product?

Like I mentioned already, notifications are still on emails whenever a task is assigned or a task's priority has changed. An intuitive notification should help take actions faster.

What recommendations would you give to someone considering this product?

For project planning, timelines and resources, JIRA is the best!

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

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