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Jira
8.9 / 10

What is Jira?

JIRA Software is built for every member of your software team to plan, track, and release great software.

Company Details


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Awards & Recognition

Jira won the following awards in the Project Management - Enterprise category

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Jira Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Jira.

88 Likeliness to Recommend

98 Plan to Renew

85 Satisfaction of Cost Relative to Value

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Since last award


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Emotional Footprint Overview

+92 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Jira?

1% Negative
5% Neutral
94% Positive

Pros

  • Reliable
  • Respectful
  • Performance Enhancing
  • Enables Productivity

Feature Ratings

Average 84

Collaboration

88

Workflow Management

86

Planning and Scheduling

86

Dependency and Milestone Tracking

84

Reporting

83

Document Management

82

Hierarchical Task Management

82

Resource Management

82

Time & Expense Tracking

81

Budget Management

78

Mobile Access

77

Vendor Capability Ratings

Average 82

Ease of IT Administration

95

Breadth of Features

93

Ease of Customization

93

Ease of Implementation

93

Quality of Features

92

Availability and Quality of Training

91

Business Value Created

91

Ease of Data Integration

90

Usability and Intuitiveness

89

Product Strategy and Rate of Improvement

87

Vendor Support

87

Jira Reviews

Rakesh B.

  • Role: Operations
  • Industry: Education
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Mar 2024

It is the best platform for Software development.

Likeliness to Recommend

9 / 10

What differentiates Jira from other similar products?

Jira offers a high level of customization, allowing teams to tailor workflows, issue types, fields, and permissions to suit their specific project needs. This flexibility is crucial for accommodating diverse project management methodologies and team structures. When compared to others.

What is your favorite aspect of this product?

Jira allows users to define custom workflows that reflect their unique processes and methodologies. Whether it's Agile, Scrum, Kanban, or a hybrid approach, teams can configure Jira to match their workflow stages, statuses, and transitions.

What do you dislike most about this product?

Some users find Jira's interface and configuration options overwhelming, especially for those new to the platform or without prior experience with similar tools except that everything is good.

What recommendations would you give to someone considering this product?

Evaluate scalability options, monitor system performance, and establish robust security measures to support the long-term success and stability of Jira within your organization's infrastructure.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Simisara J.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Mar 2024

Excellent project management tool

Likeliness to Recommend

10 / 10

What differentiates Jira from other similar products?

Ease of use, regular updates, supports any project development methodology

What is your favorite aspect of this product?

Tracking of features Time log and feature estimation

What do you dislike most about this product?

Pricing on user based

What recommendations would you give to someone considering this product?

Good tool to efficiently manage your products

Pros

  • Enables Productivity
  • Unique Features
  • Efficient Service
  • Caring

Narendra B.

  • Role: Consultant
  • Industry: Gaming and Hospitality
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted Mar 2024

Best Agility and efficient

Likeliness to Recommend

9 / 10

What differentiates Jira from other similar products?

Bug tool and user friendly

What is your favorite aspect of this product?

Jira confluence

What do you dislike most about this product?

No dislike

What recommendations would you give to someone considering this product?

Agility model and easy to track development goes in correct direction or not!

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

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