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Jira
8.9 /10

What is Jira?

JIRA Software is built for every member of your software team to plan, track, and release great software.

Company Details


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Awards & Recognition

Jira won the following awards in the Project Management - Enterprise category

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Jira Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Jira.

89 Likeliness to Recommend

1
Since last award

98 Plan to Renew

85 Satisfaction of Cost Relative to Value

1
Since last award


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Emotional Footprint Overview

+92 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Jira?

1% Negative
5% Neutral
94% Positive

Pros

  • Reliable
  • Enables Productivity
  • Respectful
  • Performance Enhancing

Feature Ratings

Average 84

Collaboration

88

Workflow Management

86

Planning and Scheduling

86

Dependency and Milestone Tracking

84

Reporting

83

Document Management

83

Hierarchical Task Management

82

Resource Management

82

Time & Expense Tracking

81

Budget Management

78

Mobile Access

77

Vendor Capability Ratings

Average 82

Business Value Created

85

Breadth of Features

84

Quality of Features

84

Ease of Implementation

83

Ease of Data Integration

83

Ease of IT Administration

82

Product Strategy and Rate of Improvement

81

Usability and Intuitiveness

80

Ease of Customization

80

Availability and Quality of Training

79

Vendor Support

77

Jira Reviews

Mayur C.

  • Role: Finance
  • Industry: Education
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted May 2024

Wonderful product

Likeliness to Recommend

8 /10

What differentiates Jira from other similar products?

very useful product for tracking in Project Management

What is your favorite aspect of this product?

Tracking aspect

What do you dislike most about this product?

confusing to use for new users

What recommendations would you give to someone considering this product?

To provide training to new users in a easy way

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Ramaseshan N.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted May 2024

Excellent Product Management Solution

Likeliness to Recommend

10 /10

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Mykhailo K.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted May 2024

Highly effective project management tool

Likeliness to Recommend

9 /10

What differentiates Jira from other similar products?

Jira differentiates itself with its extensive customization options, powerful workflow management, and strong integration capabilities with other Atlassian products and third-party tools. It is particularly well-suited for agile project management and development environments.

What is your favorite aspect of this product?

My favorite aspect of Jira is its robust workflow management and customization capabilities. This allows teams to tailor the tool to fit their specific processes and needs, enhancing productivity and efficiency.

What do you dislike most about this product?

What I dislike most about Jira is its complexity for new users. The learning curve can be steep, and it may take some time for teams to become fully proficient in using all its features effectively.

What recommendations would you give to someone considering this product?

I recommend investing in initial training and onboarding for your team to get the most out of Jira's extensive features. Take advantage of the vast array of plugins and integrations to customize the tool to fit your workflow. Regularly review and optimize your workflows to ensure you're leveraging Jira's capabilities effectively.

Pros

  • Reliable
  • Performance Enhancing
  • Enables Productivity
  • Efficient Service

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