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Atlassian

Jira

JIRA Software is built for every member of your software team to plan, track, and release great software.

8.6

Composite Score

Composite
Score

9.0

CX Score

CX
Score

+91

Emotional Footprint

Emotional
Footprint

88%

Likeliness to Recommend

Likeliness
to Recommend

10/16 in Project Management - Enterprise

Response
Distribution
404Reviews
Category Features
  • Budget Management
  • |
  • Collaboration
  • |
  • Dependency and Milestone Tracking
  • |
  • Document Management
  • |
  • Hierarchical Task Management
  • |
  • Mobile Access
  • |
  • Planning and Scheduling
  • |
  • Reporting
  • |
  • Resource Management
  • |
  • Time & Expense Tracking
  • |
  • Workflow Management

Report

Product Scorecard

A comprehensive report on a specific software product, aggregating feedback from real IT professionals and business leaders.

  • Net Promoter Score and Planned Renewal Rates
  • Feature and Vendor Capability Breakdown
  • Version and Module Satisfaction Levels
  • Comparisons by Organization Size, Usage, and Role

Word Cloud

As organizations become more and more dependent on software to automate and streamline operations, users are developing strong emotional connections to their applications and vendors. The SoftwareReviews word cloud aggregates the most commonly experienced pain points and prevailing opinions held by its users. Use this at-a-glance summary to evaluate the vendor-client relationship and product effectiveness.

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Product Scorecard

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Product Reviews

  • -
  • 1
  • 2
  • 3
  • 4
Neutral
8 / 10

Information Technology

Easy, Simple to use, Bit complex features.

Vendor Capability Satisfaction

  • 3
  • Breadth of Features
  • 3
  • Business Value Created
  • 3
  • Ease of Implementation
  • 3
  • Availability and Quality of Training
  • 3
  • Ease of Customization
  • 3
  • Ease of IT Administration
  • 3
  • Ease of Data Integration
  • 3
  • Vendor Support
  • 3
  • Usability and Intuitiveness
  • 3
  • Product Strategy and Rate of Improvement
  • 3
  • Quality of Features

Product Feature Satisfaction

  • 3
  • Budget Management
  • 3
  • Collaboration
  • 3
  • Dependency and Milestone Tracking
  • 3
  • Document Management
  • 3
  • Hierarchical Task Management
  • 3
  • Mobile Access
  • 3
  • Planning and Scheduling
  • 3
  • Reporting
  • 3
  • Resource Management
  • 3
  • Time & Expense Tracking
  • 3
  • Workflow Management
Neutral
8 / 10

Information Technology

I like how it manages the SFLC

Vendor Capability Satisfaction

  • 4
  • Ease of IT Administration
  • -
  • Business Value Created
  • 4
  • Breadth of Features
  • 4
  • Quality of Features
  • 4
  • Product Strategy and Rate of Improvement
  • 2
  • Usability and Intuitiveness
  • -
  • Vendor Support
  • 3
  • Ease of Data Integration
  • 2
  • Ease of Customization
  • 3
  • Availability and Quality of Training
  • 3
  • Ease of Implementation

Product Feature Satisfaction

  • 3
  • Hierarchical Task Management
  • 3
  • Planning and Scheduling
  • 3
  • Reporting
  • 4
  • Collaboration
  • 4
  • Dependency and Milestone Tracking
  • 4
  • Resource Management
  • 4
  • Workflow Management
  • -
  • Budget Management
  • -
  • Mobile Access
  • -
  • Time & Expense Tracking
  • -
  • Document Management
Neutral
8 / 10

Consultant

Great product for collaborating

Vendor Capability Satisfaction

  • 3
  • Business Value Created
  • 2
  • Breadth of Features
  • 2
  • Quality of Features
  • 2
  • Product Strategy and Rate of Improvement
  • 3
  • Usability and Intuitiveness
  • 1
  • Vendor Support
  • 2
  • Ease of Data Integration
  • 3
  • Ease of IT Administration
  • 3
  • Ease of Customization
  • 2
  • Availability and Quality of Training
  • 3
  • Ease of Implementation

Product Feature Satisfaction

  • 1
  • Document Management
  • 2
  • Hierarchical Task Management
  • 2
  • Resource Management
  • 3
  • Workflow Management
  • 3
  • Planning and Scheduling
  • 4
  • Dependency and Milestone Tracking
  • 4
  • Collaboration
  • -
  • Mobile Access
  • -
  • Time & Expense Tracking
  • -
  • Budget Management
  • -
  • Reporting
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