What is Jira?
JIRA Software is built for every member of your software team to plan, track, and release great software.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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89 Likeliness to Recommend
1
Since last award
98 Plan to Renew
85 Satisfaction of Cost Relative to Value
1
Since last award
Emotional Footprint Overview
+92 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Jira?
Pros
- Reliable
- Enables Productivity
- Respectful
- Performance Enhancing
Emotional Footprint
How to Read
Positive
Neutral
Negative
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Feature Ratings
Collaboration
Workflow Management
Planning and Scheduling
Dependency and Milestone Tracking
Reporting
Document Management
Hierarchical Task Management
Resource Management
Time & Expense Tracking
Budget Management
Mobile Access
Vendor Capability Ratings
Business Value Created
Breadth of Features
Quality of Features
Ease of Implementation
Ease of Data Integration
Ease of IT Administration
Product Strategy and Rate of Improvement
Usability and Intuitiveness
Ease of Customization
Availability and Quality of Training
Vendor Support
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Task Management
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Product Management
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Application Lifecycle Management
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Jira Reviews
Vibhash K.
- Role: Information Technology
- Industry: Banking
- Involvement: IT Development, Integration, and Administration
Submitted Mar 2023
Most Advanced Tools to perform the day-to-day task
Likeliness to Recommend
What differentiates Jira from other similar products?
Jira Interface is much more interactive and the feature of Jira is more powerful and advanced compared to other similar Product
What is your favorite aspect of this product?
It has a lot of features and also a very well-maintained platform where we can easily perform our tasks. We can perform the bulk tasks at a time by cloning the feature available in it which was not present in my previous tool.
What do you dislike most about this product?
It is a little bit complex initially time so as a new person it takes time to understand all its functionality it is a more advanced tool so it has a lot of things that we need to learn in the initial days.
What recommendations would you give to someone considering this product?
It is very advanced and has a lot of features in it, we can definitely go for this tool to perform our daily task management.
Pros
- Helps Innovate
- Continually Improving Product
- Performance Enhancing
- Trustworthy
Oliver S.
- Role: Information Technology
- Industry: Retail
- Involvement: IT Leader or Manager
Submitted Mar 2023
Great knowledge database, easy customization
Likeliness to Recommend
What differentiates Jira from other similar products?
As we used a internal selfmade solution we do not have comparison to other products on the market
What is your favorite aspect of this product?
Smooth graphical browsing solution, allows to maintain a great solution database without any extra efforts
What do you dislike most about this product?
Tagging the threats sometimes does not work
What recommendations would you give to someone considering this product?
Go for it. Smart solution for everyone
Pros
- Client's Interest First
- Helps Innovate
- Reliable
- Performance Enhancing
Cons
- Slower Product Innovation
Petr H.
- Role: Information Technology
- Industry: Technology
- Involvement: IT Leader or Manager
Submitted Mar 2023
A must-have tool for growing teams
Likeliness to Recommend
What differentiates Jira from other similar products?
Jira seems to be well ahead of any competition due to the name they build for itself and the resources they invest in innovation
What is your favorite aspect of this product?
Easy project management and visibility it provides into what teams are working on
What do you dislike most about this product?
Reporting could be better - it's not that easy to find the information you need, like answers to questions about what's the current load on the team and team members - Jira has reporting capabilities, but the filters are hard to write.
What recommendations would you give to someone considering this product?
For a smaller team, this may be overkill, but definitely a must-have as the team and company grow.
Pros
- Reliable
- Enables Productivity
- Unique Features
- Respectful