What is Jira?
JIRA Software is built for every member of your software team to plan, track, and release great software.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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89 Likeliness to Recommend
1
Since last award
98 Plan to Renew
85 Satisfaction of Cost Relative to Value
1
Since last award
Emotional Footprint Overview
+92 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Jira?
Pros
- Reliable
- Enables Productivity
- Respectful
- Performance Enhancing
Emotional Footprint
How to Read
Positive
Neutral
Negative
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Feature Ratings
Collaboration
Workflow Management
Planning and Scheduling
Dependency and Milestone Tracking
Reporting
Document Management
Hierarchical Task Management
Resource Management
Time & Expense Tracking
Budget Management
Mobile Access
Vendor Capability Ratings
Business Value Created
Breadth of Features
Quality of Features
Ease of Implementation
Ease of Data Integration
Ease of IT Administration
Product Strategy and Rate of Improvement
Usability and Intuitiveness
Ease of Customization
Availability and Quality of Training
Vendor Support
Also Featured in...
Task Management
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Product Management
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Application Lifecycle Management
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Jira Reviews
Chris I.
- Role: Information Technology
- Industry: Technology
- Involvement: IT Leader or Manager
Submitted Jul 2021
Easy to use, but a bit pricey
Likeliness to Recommend
What differentiates Jira from other similar products?
Amount of integrations and size, Jira is the industry leader.
What is your favorite aspect of this product?
It always works
What do you dislike most about this product?
It can be overly complicated
What recommendations would you give to someone considering this product?
Look for alternative cheaper options first.
Pros
- Reliable
- Efficient Service
- Trustworthy
- Continually Improving Product
Cons
- Inhibits Innovation
- Less Effective Service
- Less Inspiring
Sarah T.
- Role: Information Technology
- Industry: Technology
- Involvement: End User of Application
Submitted Jul 2021
Jira makes remote work easy to coordinate.
Likeliness to Recommend
What differentiates Jira from other similar products?
Jira makes remote work easy to coordinate and to manage projects. It has set of features that are powerful and helps us complete projects with utmost accuracy. It is customizable to meet all the needs of our organization. With robust automation tools, we are able to save time and speed up the delivery of projects. Also, the planning features have enabled our team to choose the one that fits them and love the flexibility. Another thing it's the visibility it brings across projects and teams, which makes it our major project management, and we are not planning to switch anytime soon.
What is your favorite aspect of this product?
Since we have teams distributed across different locations, Jira come in handy to support our project management. With a streamlined workflow of projects, we are able to keep our work organized. It has helped us improve communication among teams and bring transparency to ensure everyone is on the same page. Creating tasks, assigning tasks, set prioritizes and track projects in one single platform is easy, driving us to productivity and deliver projects in a timely manner.
What do you dislike most about this product?
Occasion duplication of data in the system can be frustrating to users.
What recommendations would you give to someone considering this product?
I recommend organization that want to stay organized and increase their project baseline to use Jira. It is the best project management tool with powerful features to ensure your team stay productive and communicate efficiently. It also fits well in organization with different kind of tasks which are many and requires to maintain a stable workflow to ensure punctual delivery of projects.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Parul B.
- Role: Information Technology
- Industry: Technology
- Involvement: End User of Application
Submitted Jun 2021
Excellent Delivery Management Product
Likeliness to Recommend
What differentiates Jira from other similar products?
JIRA is an excellent product for any organization that needs a platform to track the progress of the delivery committed and planned in future. It provides wide range of features to plan, execute, deliver and retrospect things to ensure an effective management of activities during the overall software delivery. Some of the important capabilities include - - Creating Kanban / Scrum board - Documenting requirements - Prioritizing the requirements - Estimating the work - Assigning work to the team - tracking the progress - create sprints to execute the planned work in timeboxed fashion
What is your favorite aspect of this product?
JIRA provides excellent set of reporting widgets to reflect the work done in an effective manner. For example - Average Age Chart, JIRA Road Map, Burndown & Burnup chart, Velocity chart, pie chart etc.
What do you dislike most about this product?
The performance of JIRA is far better on Chrome browser as compared to Internet Explorer. This creates inconvenience to staff members in an organization where Internet Explorer is the only permissible browser used.
What recommendations would you give to someone considering this product?
Overall, JIRA is a very promising platform to track the overall software delivery in an effective manner where each individual/stakeholder involved in the project can get a crystal clear view of the activities going on at any point of time. JIRA also provides a free look up time to understand the features in JIRA and get used to it before buying an actual product license.
Pros
- Continually Improving Product
- Performance Enhancing
- Enables Productivity
- Unique Features