What is Jira?
JIRA Software is built for every member of your software team to plan, track, and release great software.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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89 Likeliness to Recommend
1
Since last award
98 Plan to Renew
85 Satisfaction of Cost Relative to Value
1
Since last award
Emotional Footprint Overview
+92 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Jira?
Pros
- Reliable
- Enables Productivity
- Respectful
- Performance Enhancing
Emotional Footprint
How to Read
Positive
Neutral
Negative
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Feature Ratings
Collaboration
Workflow Management
Planning and Scheduling
Dependency and Milestone Tracking
Reporting
Document Management
Hierarchical Task Management
Resource Management
Time & Expense Tracking
Budget Management
Mobile Access
Vendor Capability Ratings
Business Value Created
Breadth of Features
Quality of Features
Ease of Implementation
Ease of Data Integration
Ease of IT Administration
Product Strategy and Rate of Improvement
Usability and Intuitiveness
Ease of Customization
Availability and Quality of Training
Vendor Support
Also Featured in...
Task Management
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Product Management
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Application Lifecycle Management
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Jira Reviews
Paul W.
- Role: Information Technology
- Industry: Technology
- Involvement: End User of Application
Submitted Jul 2021
Integrates with Trello perfectly
Likeliness to Recommend
What differentiates Jira from other similar products?
It doesn't seem to always request password resets every 90 days unlike most IT platforms
What is your favorite aspect of this product?
The seamless account integration with our trello workflow management system
What do you dislike most about this product?
Nothing from the end-user trello side
What recommendations would you give to someone considering this product?
As part of the trello account security features, if you're looking for a seamless integration that doesn't effect login or account flow - this is perfect
Pros
- Performance Enhancing
- Enables Productivity
- Efficient Service
- Effective Service
Jonathan T.
- Role: Finance
- Industry: Finance
- Involvement: End User of Application
Submitted Jul 2021
Great for organization
Likeliness to Recommend
What differentiates Jira from other similar products?
JIRA has an extremely intuitive interface and did not take as much time to learn how to operate.
What is your favorite aspect of this product?
It makes large projects seem a lot less daunting. It helps you see where you are at and break everything down into tasks, it helps a lot.
What do you dislike most about this product?
JIRA has a lot of great options for color coding that helps you to visualize your progress on projects.
What recommendations would you give to someone considering this product?
I would recommend spending the time to set it up just how you want it in the first place as once you are more established in the process, it is a lot harder to re-organize everything.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Albert F.
- Role: Information Technology
- Industry: Technology
- Involvement: End User of Application
Submitted Jul 2021
Jira enables teams to move work from anywhere.
Likeliness to Recommend
What differentiates Jira from other similar products?
We consider Jira being the best project manager because it can be integrated with our existing tools, customize workflows to suit our teams, its functionality can be improved with add-ons and plugins, robust reporting system, and has a reliable bug tracking system. Also, it has great support and maintain system on behalf of users.
What is your favorite aspect of this product?
With a single view of dashboard that offers our teams one place for collaborating effectively and streamline our project workflow process without having to switch between applications. Also, the hierachal approach of organizing projects is the best feature so far. It has helped our project managers to assign tasks to teams and take the confusion out. They are able to set up strategies of achieving their goals, keeping teams on track and on top of their projects. It has eliminated our traditional way of handling projects and shifted to a more agile flow of managing projects, which has increased the flow of communication too.
What do you dislike most about this product?
With so many options of workflows systems to customize, new users have found the system complicated.
What recommendations would you give to someone considering this product?
I recommend Jira because with the tool you can work from anywhere, anytime from my device of my choice. I can track and manage projects even on the move. Jira gives full visibility of project status and gives Project Manager a chance to understand how projects are ongoing, which helps to bring all teams on the same page.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
