What is Jira?
JIRA Software is built for every member of your software team to plan, track, and release great software.
Company Details
Need Assistance?
We're here to help you with understanding our reports and the data inside to help you make decisions.
Get AssistanceJira Ratings
Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard
to access more information on Jira.
89 Likeliness to Recommend
1
Since last award
98 Plan to Renew
85 Satisfaction of Cost Relative to Value
1
Since last award
Emotional Footprint Overview
+92 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Jira?
Pros
- Reliable
- Enables Productivity
- Respectful
- Performance Enhancing
Emotional Footprint
How to Read
Positive
Neutral
Negative
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Feature Ratings
Collaboration
Workflow Management
Planning and Scheduling
Dependency and Milestone Tracking
Reporting
Document Management
Hierarchical Task Management
Resource Management
Time & Expense Tracking
Budget Management
Mobile Access
Vendor Capability Ratings
Business Value Created
Breadth of Features
Quality of Features
Ease of Implementation
Ease of Data Integration
Ease of IT Administration
Product Strategy and Rate of Improvement
Usability and Intuitiveness
Ease of Customization
Availability and Quality of Training
Vendor Support
Also Featured in...
Task Management
Translation missing: en.product_page.ratings.score 8.9
View Jira in this category (opens in a new tab)
Product Management
Translation missing: en.product_page.ratings.score 8.9
View Jira in this category (opens in a new tab)
Application Lifecycle Management
Translation missing: en.product_page.ratings.score 8.9
View Jira in this category (opens in a new tab)
Jira Reviews
Saurabh N.
- Role: Information Technology
- Industry: Engineering
- Involvement: IT Development, Integration, and Administration
Submitted Jul 2021
Excellent features and integration capabilities
Likeliness to Recommend
What differentiates Jira from other similar products?
Jira has to offer the best-in-class user experience compared to other products on the market.
What is your favorite aspect of this product?
Report generating and exporting capability - either in the form of download as images or pull through third party integration like WorkBench, etc.
What do you dislike most about this product?
Limitations placed of supported files and sizes can be bothersome at times
What recommendations would you give to someone considering this product?
I would love to have a feature such as a 'guest user' - where business and executive leaders do not necessarily have to create and log in to their account to view and track progress of the software development cycles; instead, they can quickly access all the metrics right off a URL.
Pros
- Continually Improving Product
- Performance Enhancing
- Enables Productivity
- Efficient Service
Ziporah S.
- Role: Information Technology
- Industry: Technology
- Involvement: IT Development, Integration, and Administration
Submitted Jul 2021
Great project management tool for business
Likeliness to Recommend
What differentiates Jira from other similar products?
With Jira, it is easy to create custom workflows that suit our business. It is an easy-to-use software and with great user experience. It is affordable and i love the tons of features it offers with a great, powerful roadmap for planning out our project work. Not only that, but it is a user-friendly platform and the user interface is clean. It is also accompanied by great support with a knowledge base that acts as the Jira service desk, providing you a wealth of tutorials, guides.
What is your favorite aspect of this product?
My favourite feature is the project tracking feature to track ongoing projects on any stage. Having a tool that can help plan and create tasks from any screen is incredible. The drag and drop tool makes it even easier to create sprints and backlogs. With a native support to Android and IOS devices we have been able to stay on top of projects even on the move.With easy to use reports we can gain visibility into any situation. Its easy to use and managing projects workflows is a breeze.
What do you dislike most about this product?
Documentation is not easy to comprehend.
What recommendations would you give to someone considering this product?
Jira is a tool that is user-friendly and for any organization it is a great tool to use to plan for your project workflow. It has an intuitive interface that simplifies collaboration among team members.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Gregory B.
- Role: Sales Marketing
- Industry: Technology
- Involvement: End User of Application
Submitted Jul 2021
Excellent tool for project Management
Likeliness to Recommend
What differentiates Jira from other similar products?
This is a great tool with robust features to its users it is essential or rather contributes much in the project management varying from the initials to the end-users, for software development it happens to be a very useful and productive tool from development yo their release, it is possible to carry out test and track over the whole process that enables the developer to have the bold release of the product to their customers. With the boards, it is easy to do task management with high visibility upon every workpiece and time tracking and report obtaining help in have close monitoring over the production.
What is your favorite aspect of this product?
It increases the production rate. It is intuitive and user friendly, It has the best functionality. It allows collaboration. It is customizable. It is easy to use.
What do you dislike most about this product?
Nothing to dislike about it.
What recommendations would you give to someone considering this product?
This tool has met our requirements and gone an extra mile than we thought hence I recommend to everyone to give a try to this Software and it will not disappoint you ideas you will find it by yourself that it is a must-use the software.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing