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Jira
8.9 /10

What is Jira?

JIRA Software is built for every member of your software team to plan, track, and release great software.

Company Details


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Awards & Recognition

Jira won the following awards in the Project Management - Enterprise category

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Jira Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Jira.

89 Likeliness to Recommend

1
Since last award

98 Plan to Renew

85 Satisfaction of Cost Relative to Value

1
Since last award


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Emotional Footprint Overview

+92 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Jira?

1% Negative
5% Neutral
94% Positive

Pros

  • Reliable
  • Enables Productivity
  • Respectful
  • Performance Enhancing

Feature Ratings

Average 84

Collaboration

88

Workflow Management

86

Planning and Scheduling

86

Dependency and Milestone Tracking

84

Reporting

83

Document Management

83

Hierarchical Task Management

82

Resource Management

82

Time & Expense Tracking

81

Budget Management

78

Mobile Access

78

Vendor Capability Ratings

Average 82

Business Value Created

85

Breadth of Features

85

Quality of Features

84

Ease of Implementation

83

Ease of Data Integration

83

Ease of IT Administration

82

Product Strategy and Rate of Improvement

81

Usability and Intuitiveness

81

Ease of Customization

80

Availability and Quality of Training

79

Vendor Support

77

Jira Reviews

Saurabh N.

  • Role: Information Technology
  • Industry: Engineering
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted Jul 2021

Excellent features and integration capabilities

Likeliness to Recommend

9 /10

What differentiates Jira from other similar products?

Jira has to offer the best-in-class user experience compared to other products on the market.

What is your favorite aspect of this product?

Report generating and exporting capability - either in the form of download as images or pull through third party integration like WorkBench, etc.

What do you dislike most about this product?

Limitations placed of supported files and sizes can be bothersome at times

What recommendations would you give to someone considering this product?

I would love to have a feature such as a 'guest user' - where business and executive leaders do not necessarily have to create and log in to their account to view and track progress of the software development cycles; instead, they can quickly access all the metrics right off a URL.

Pros

  • Continually Improving Product
  • Performance Enhancing
  • Enables Productivity
  • Efficient Service

Ziporah S.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted Jul 2021

Great project management tool for business

Likeliness to Recommend

10 /10

What differentiates Jira from other similar products?

With Jira, it is easy to create custom workflows that suit our business. It is an easy-to-use software and with great user experience. It is affordable and i love the tons of features it offers with a great, powerful roadmap for planning out our project work. Not only that, but it is a user-friendly platform and the user interface is clean. It is also accompanied by great support with a knowledge base that acts as the Jira service desk, providing you a wealth of tutorials, guides.

What is your favorite aspect of this product?

My favourite feature is the project tracking feature to track ongoing projects on any stage. Having a tool that can help plan and create tasks from any screen is incredible. The drag and drop tool makes it even easier to create sprints and backlogs. With a native support to Android and IOS devices we have been able to stay on top of projects even on the move.With easy to use reports we can gain visibility into any situation. Its easy to use and managing projects workflows is a breeze.

What do you dislike most about this product?

Documentation is not easy to comprehend.

What recommendations would you give to someone considering this product?

Jira is a tool that is user-friendly and for any organization it is a great tool to use to plan for your project workflow. It has an intuitive interface that simplifies collaboration among team members.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Gregory B.

  • Role: Sales Marketing
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jul 2021

Excellent tool for project Management

Likeliness to Recommend

10 /10

What differentiates Jira from other similar products?

This is a great tool with robust features to its users it is essential or rather contributes much in the project management varying from the initials to the end-users, for software development it happens to be a very useful and productive tool from development yo their release, it is possible to carry out test and track over the whole process that enables the developer to have the bold release of the product to their customers. With the boards, it is easy to do task management with high visibility upon every workpiece and time tracking and report obtaining help in have close monitoring over the production.

What is your favorite aspect of this product?

It increases the production rate. It is intuitive and user friendly, It has the best functionality. It allows collaboration. It is customizable. It is easy to use.

What do you dislike most about this product?

Nothing to dislike about it.

What recommendations would you give to someone considering this product?

This tool has met our requirements and gone an extra mile than we thought hence I recommend to everyone to give a try to this Software and it will not disappoint you ideas you will find it by yourself that it is a must-use the software.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

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