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What is HubSpot Sales Hub?

Hubspot Sales Hub eliminates friction by bringing all your tools and data together on one easy-to-use, powerful CRM platform your whole team will love. Now you’re freed up to focus on what really matters: your customers.

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Awards & Recognition

HubSpot Sales Hub won the following awards in the Customer Relationship Management - Midmarket category

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HubSpot Sales Hub Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on HubSpot Sales Hub.

88 Likeliness to Recommend

1
Since last award

97 Plan to Renew

79 Satisfaction of Cost Relative to Value

1
Since last award


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Emotional Footprint Overview

+84 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love HubSpot Sales Hub?

2% Negative
11% Neutral
87% Positive

Pros

  • Respectful
  • Performance Enhancing
  • Reliable
  • Trustworthy

Feature Ratings

Average 83

Lead Management

86

Activity and Workflow Management

85

Account and Contact Management

85

Collaboration

85

Sales Management

84

Marketing Management

81

Customer Service Management

81

Analytics and Reporting

80

Telephony and Call Center Management

79

Quote Contract and Proposal

78

Mobile

74

Vendor Capability Ratings

Average 81

Availability and Quality of Training

83

Ease of Implementation

82

Ease of IT Administration

82

Business Value Created

82

Usability and Intuitiveness

82

Ease of Data Integration

81

Breadth of Features

81

Quality of Features

81

Ease of Customization

80

Vendor Support

79

Product Strategy and Rate of Improvement

78

HubSpot Sales Hub Reviews

Brian K.

  • Role: Student Academic
  • Industry: Education
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Dec 2023

Great product - better than other LMS I have used

Likeliness to Recommend

10 /10

What differentiates HubSpot Sales Hub from other similar products?

Last LMS did not have so many features and capabilities. I have yet to try the direct telephony abilities

What is your favorite aspect of this product?

The task feature keeps me extremely productive

What do you dislike most about this product?

It can be a learning curve and a lot of information. However, the best products HAVE to be this way to be useful.

What recommendations would you give to someone considering this product?

Take your time and give it a chance. Learn before complaining

Pros

  • Efficient Service
  • Effective Service
  • Caring
  • Respectful

Jordan H.

  • Role: Sales Marketing
  • Industry: Retail
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Dec 2023

Great tool to record relationships with clients!

Likeliness to Recommend

10 /10

What differentiates HubSpot Sales Hub from other similar products?

The ease of use and it's very intuitive.

What is your favorite aspect of this product?

The notes, queue application and merger function.

What do you dislike most about this product?

The marketing tools can be improved.

What recommendations would you give to someone considering this product?

If you're in sales and managing client relationships, get HubSpot because it's a fantastic tool!

Pros

  • Saves Time
  • Helps Innovate
  • Continually Improving Product
  • Reliable

Jack J.

  • Role: Sales Marketing
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Dec 2023

Great value for what you pay!

Likeliness to Recommend

9 /10

What differentiates HubSpot Sales Hub from other similar products?

Functionality and Affordability.

What is your favorite aspect of this product?

How it really enables sales to sell.

What do you dislike most about this product?

I wish I could filter more stages such as, prospect, lead, opportunity.

What recommendations would you give to someone considering this product?

Figure out what is most important for your organization and evaluate based off that.

Pros

  • Efficient Service
  • Caring
  • Respectful
  • Acts with Integrity

Most Popular HubSpot Sales Hub Comparisons

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