What is Google Chat?
From direct messages to group conversations, Google Chat helps teams and businesses collaborate fluidly and efficiently from anywhere. Securely connect with anyone you work with, and take group work to the next level with shared chat, files and tasks.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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86 Likeliness to Recommend
92 Plan to Renew
84 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
+89 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Google Chat?
Pros
- Reliable
- Respectful
- Performance Enhancing
- Enables Productivity
Emotional Footprint
How to Read
Positive
Neutral
Negative
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Feature Ratings
Instant Messaging
Notifications
File Sharing Collaboration
Search
Document Collaboration
Integration With Productivity Tools
Cross Platform Support
Granular Access Management
Vendor Capability Ratings
Ease of Implementation
Usability and Intuitiveness
Business Value Created
Ease of Data Integration
Quality of Features
Ease of IT Administration
Availability and Quality of Training
Ease of Customization
Vendor Support
Product Strategy and Rate of Improvement
Breadth of Features
Google Chat Reviews
Himaanshu L.
- Role: Sales Marketing
- Industry: Media
- Involvement: Business Leader or Manager
Submitted Apr 2024
Easy to use, cost-effective, fantastic features.
Likeliness to Recommend
What differentiates Google Chat from other similar products?
Easy of use
What is your favorite aspect of this product?
Instant messages are easy to integrate with third party apps.
What do you dislike most about this product?
It does not provide voice message
What recommendations would you give to someone considering this product?
I would surely recommend peers and new users to try it
Pros
- Saves Time
- Helps Innovate
- Continually Improving Product
- Reliable
Navadeep R.
- Role: Information Technology
- Industry: Technology
- Involvement: IT Leader or Manager
Submitted Apr 2024
Convenient app to communicate with others
Likeliness to Recommend
What differentiates Google Chat from other similar products?
Google Chat has a different user experience when compared to others, and has smooth functionality.
What is your favorite aspect of this product?
This app allows me to chat with multiple people simultaneously without any issues.
What do you dislike most about this product?
The app is totally perfect and has no flaws to consider
What recommendations would you give to someone considering this product?
A must and should app to all individuals and corporate people to communicate with others with many accessibility features
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Ekta S.
- Role: Information Technology
- Industry: Technology
- Involvement: End User of Application
Submitted Apr 2024
Great interface for communication
Likeliness to Recommend
What differentiates Google Chat from other similar products?
1) Easy to use interface 2) Send a meeting link to connect with anyone 3) Spaces is a very good concept to create group chats
What is your favorite aspect of this product?
1) Ease of sending messages and also uploading documents or codes 2) Ease of setting your status to away when not wanting to take work messages
What do you dislike most about this product?
1) Last seen for different users not visible 2) Show if somebody is on a different meeting so that you don't disturb
What recommendations would you give to someone considering this product?
1) Very user friendly - one of the best products 2) Use it for communication and collaboration amongst larger teams 3) Use it for anything and everything for work related discussions
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Enables Productivity