
What is GetResponse?
GetResponse is a comprehensive marketing software platform that helps you create content, boost sales, and increase traffic to your business online. Integrated email marketing, autoresponders, and landing pages let you automate essential tasks and launch effective marketing campaigns. Advanced analytics make it easy to track conversions, leads, and ROI, and learn what your customers want. Customizable template scenarios do the heavy lifting for you — no coding necessary.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
89 Likeliness to Recommend
1
Since last award
100 Plan to Renew
86 Satisfaction of Cost Relative to Value
1
Since last award
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+96 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love GetResponse?
Pros
- Reliable
- Unique Features
- Inspires Innovation
- Altruistic
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Auto-Responders
Campaign Management
Dynamic Content
Email Templates
Email Delivery
Segmentation
Sales Intelligence & Conversion Rates
Basic Reporting and Analytics
A/B Testing
SPAM Compliance
Content Authoring
Vendor Capability Ratings
Breadth of Features
Quality of Features
Ease of Implementation
Usability and Intuitiveness
Ease of Customization
Business Value Created
Vendor Support
Product Strategy and Rate of Improvement
Availability and Quality of Training
Ease of IT Administration
Ease of Data Integration
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GetResponse Reviews
Marcelo B.
- Role: Sales Marketing
- Industry: Technology
- Involvement: End User of Application
Submitted Feb 2021
Optimized email delivery
Likeliness to Recommend
What differentiates GetResponse from other similar products?
GetResponse is a complete platform for marketing automation, that has been very successful delivery of our marketing campaings. Although GetResponse don't offers a free version, the price is really attractive if compared to other similar solutions.
What is your favorite aspect of this product?
A feature from GetResponse that really impacted our mail campaigns, is that over time, the platform learn contacts behavior. Regardless the time you send a campaign, you can setup GR to deliver your message at the most probable time the contact usually open his e-emails. This really increased our opening/click rates. Furthermore, GR offers a webinar management tool, that is a differencial from other solutions.
What do you dislike most about this product?
Data analytics is an aspect that can be improved.
What recommendations would you give to someone considering this product?
I recommend you to try GetResponse. The price is attractive, the setup is easy and fast.
Pros
- Unique Features
- Transparent
- Helps Innovate
- Continually Improving Product

Ken J.
- Role: C-Level
- Industry: Retail
- Involvement: Business Leader or Manager
Submitted May 2021
Very innovative product, great customer support.
Likeliness to Recommend
What differentiates GetResponse from other similar products?
The customer support features such as live chat make it very easy to setup campaigns.
What is your favorite aspect of this product?
The large amount of templates available.
What do you dislike most about this product?
There is nothing I dislike about this product.
What recommendations would you give to someone considering this product?
Take advantage of all trainings that you receive to make your campaigns more effective.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing

James E.
- Role: Sales Marketing
- Industry: Other
- Involvement: Vendor Selection and Purchasing
Submitted Nov 2020
The price is reasonably priced and not pricey
Likeliness to Recommend
What differentiates GetResponse from other similar products?
There delivery rates and functions
What is your favorite aspect of this product?
The features and functions
What do you dislike most about this product?
I don’t have any dislikes with this product
What recommendations would you give to someone considering this product?
I would highly recommend this product to my customers and friends
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing