What is Dynatrace?
The Dynatrace software intelligence platform monitors web scale application environments down to each individual transaction—with no gaps or blind spots—including front end, application performance, infrastructure, containers, and cloud.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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89 Likeliness to Recommend
99 Plan to Renew
89 Satisfaction of Cost Relative to Value
1
Since last award
Emotional Footprint Overview
+96 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Dynatrace?
Pros
- Enables Productivity
- Inspires Innovation
- Saves Time
- Includes Product Enhancements
Emotional Footprint
How to Read
Positive
Neutral
Negative
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Feature Ratings
Application Request Tracing
Transaction Request Performance
Real User Monitoring
Cloud/On-Prem/Hybrid Deployment
Application Metric Reporting
Enterprise Cloud Platform Support
Code Performance Monitoring
Error Reporting
Dependency Tracking
Domain-Agnostic AI/ML
Synthetic Monitoring (RUM)
Vendor Capability Ratings
Breadth of Features
Business Value Created
Product Strategy and Rate of Improvement
Availability and Quality of Training
Ease of Implementation
Quality of Features
Ease of Data Integration
Vendor Support
Ease of IT Administration
Ease of Customization
Usability and Intuitiveness
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Dynatrace Reviews
Samuel Z.
- Role: Information Technology
- Industry: Media
- Involvement: End User of Application
Submitted Apr 2024
One of the most robust APM solutions on the market
Likeliness to Recommend
What differentiates Dynatrace from other similar products?
It has been an amazing experience! Just jump. There is no need to think about it. They stand behind their product to ensure that you get the most out of it and that the tool delivers exactly what they say.
What is your favorite aspect of this product?
I love it, the ability to build automation into the system, the dedicated support staff, and the expertise that comes close to the sales pitch are the three things I value most.
What do you dislike most about this product?
Limited platform-based engagement tracking outside of D1P, lack of ownership of university space for enablement, and some confusing features are issues with extensions.
What recommendations would you give to someone considering this product?
I am very impressed by the technical help and chat. Turning an argument into a fully supported case is where things get complicated. It could still use some improvement in this area. I was hoping this would be a lot easier.
Pros
- Continually Improving Product
- Reliable
- Efficient Service
- Transparent
Tanis B.
- Role: Information Technology
- Industry: Technology
- Involvement: End User of Application
Submitted Apr 2024
Ensure that your digital applications and systems.
Likeliness to Recommend
What differentiates Dynatrace from other similar products?
This tool is distinguished from others by using artificial intelligence to identify usage patterns and prevent problems before they arise.
What is your favorite aspect of this product?
I love this tool because it offers custom alerts and notifications, allowing me to respond quickly to performance and security issues.
What do you dislike most about this product?
I don't like limitations when it comes to using other tools. This makes it difficult to integrate with other software development and delivery tools, which may limit its usefulness in larger and more complex environments.
What recommendations would you give to someone considering this product?
Its monitoring feature, which lets you see how users interact with your website and mobile apps, allows you to identify and fix performance issues and improve user experience.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Andrew F.
- Role: Finance
- Industry: Banking
- Involvement: End User of Application
Submitted Apr 2024
Solves performance problems in any environment.
Likeliness to Recommend
What differentiates Dynatrace from other similar products?
It has the ability to monitor and analyze complex application environments such as microservices, cloud software architectures and container environments, which stands out.
What is your favorite aspect of this product?
I love that it provides full visibility of the application in the cloud, allowing me to see what is happening in my cloud environment.
What do you dislike most about this product?
I am not pleased to have noticed performance problems with the tool, especially when using it in large environments or with many applications. This can cause the tool to become slow or unstable.
What recommendations would you give to someone considering this product?
I recommend it because it offers a wide range of resources, such as documentation, tutorials and videos, that can help you learn how to use the tool. Get acquainted with the user interface and functions of Dynatrace with these features.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing