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Dynatrace
8.5 /10

What is Dynatrace?

The Dynatrace software intelligence platform monitors web scale application environments down to each individual transaction—with no gaps or blind spots—including front end, application performance, infrastructure, containers, and cloud.

Company Details


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Awards & Recognition

Dynatrace won the following awards in the Website Analytics category

Dynatrace Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Dynatrace.

88 Likeliness to Recommend

100 Plan to Renew

91 Satisfaction of Cost Relative to Value

4
Since last award


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Emotional Footprint Overview

+99 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Dynatrace?

0% Negative
0% Neutral
100% Positive

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Feature Ratings

Average 86

Customer Value Analysis

88

Data Visualization

88

Social Media Analytics

88

Audience Segmentation

88

API Framework

87

Search Engine Optimization

87

Device and Browser Analytics

87

Audience Demographics

85

Customer Journey Modelling

84

Conversion Analysis

84

Paid Search Integration

78

Vendor Capability Ratings

Average 85

Breadth of Features

93

Ease of Implementation

88

Business Value Created

87

Product Strategy and Rate of Improvement

86

Quality of Features

86

Availability and Quality of Training

85

Ease of Data Integration

85

Ease of Customization

84

Usability and Intuitiveness

84

Vendor Support

82

Ease of IT Administration

77

Dynatrace Reviews

Tanis B.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Apr 2024

Ensure that your digital applications and systems.

Likeliness to Recommend

9 /10

What differentiates Dynatrace from other similar products?

This tool is distinguished from others by using artificial intelligence to identify usage patterns and prevent problems before they arise.

What is your favorite aspect of this product?

I love this tool because it offers custom alerts and notifications, allowing me to respond quickly to performance and security issues.

What do you dislike most about this product?

I don't like limitations when it comes to using other tools. This makes it difficult to integrate with other software development and delivery tools, which may limit its usefulness in larger and more complex environments.

What recommendations would you give to someone considering this product?

Its monitoring feature, which lets you see how users interact with your website and mobile apps, allows you to identify and fix performance issues and improve user experience.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Andrew F.

  • Role: Finance
  • Industry: Banking
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Apr 2024

Solves performance problems in any environment.

Likeliness to Recommend

9 /10

What differentiates Dynatrace from other similar products?

It has the ability to monitor and analyze complex application environments such as microservices, cloud software architectures and container environments, which stands out.

What is your favorite aspect of this product?

I love that it provides full visibility of the application in the cloud, allowing me to see what is happening in my cloud environment.

What do you dislike most about this product?

I am not pleased to have noticed performance problems with the tool, especially when using it in large environments or with many applications. This can cause the tool to become slow or unstable.

What recommendations would you give to someone considering this product?

I recommend it because it offers a wide range of resources, such as documentation, tutorials and videos, that can help you learn how to use the tool. Get acquainted with the user interface and functions of Dynatrace with these features.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Caled Daniel P.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Apr 2024

Observability and Security in the Cloud.

Likeliness to Recommend

9 /10

What differentiates Dynatrace from other similar products?

One thing it excels at is its ability to provide a complete view of infrastructure, applications, and user experience in one place.

What is your favorite aspect of this product?

It offers a complete view of the infrastructure, applications and user experience. Thanks to this, it is easier to identify problems and make informed decisions.

What do you dislike most about this product?

What I don't like is the alert management, it doesn't allow you to customize notifications and alert conditions.

What recommendations would you give to someone considering this product?

I highly recommend it as it combines observability and security in a single platform and detects threats and vulnerabilities in real time.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

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