What is ClickUp?
Build ClickUp into your own mission control center - small team or large team, simple workflows or complex workflows. One platform for everything. Bring everything together in one centralized place to manage all your productivity needs and track progress with custom Dashboards.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
89 Likeliness to Recommend
98 Plan to Renew
87 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+93 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love ClickUp?
Pros
- Reliable
- Enables Productivity
- Performance Enhancing
- Respectful
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Collaboration
Workflow Management
Planning and Scheduling
Dependency and Milestone Tracking
Resource Management
Document Management
Hierarchical Task Management
Reporting
Time & Expense Tracking
Budget Management
Mobile Access
Vendor Capability Ratings
Ease of Implementation
Business Value Created
Quality of Features
Breadth of Features
Ease of Data Integration
Ease of Customization
Ease of IT Administration
Product Strategy and Rate of Improvement
Usability and Intuitiveness
Availability and Quality of Training
Vendor Support
Also Featured in...
Product Management
Score 9.0
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Task Management
Score 9.0
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Objectives and Key Results
Score 8.9
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AI Content Creation and Optimization
Score 8.5
View ClickUp in this category (opens in a new tab)
ClickUp Reviews
- Role: Information Technology
- Industry: Healthcare
- Involvement: IT Leader or Manager
Submitted Oct 2024
Easy to use an highly customizable planning tool.
Likeliness to Recommend
Pros
- Continually Improving Product
- Unique Features
- Respectful
- Reliable
Felix V.
- Role: Human Resources
- Industry: Technology
- Involvement: End User of Application
Submitted Oct 2024
Amazing product with excellent capabilities
Likeliness to Recommend
What differentiates ClickUp from other similar products?
Ease of access and versatile across all functions
What is your favorite aspect of this product?
Customizations
What do you dislike most about this product?
None as of now
What recommendations would you give to someone considering this product?
Play around with the demo tool for a couple of days and identify if it aligns with your process.
Pros
- Reliable
- Enables Productivity
- Unique Features
- Efficient Service
REHAN S.
- Role: Operations
- Industry: Utilities
- Involvement: End User of Application
Submitted Jul 2026
Excellent Tool for Managing Complex Projects
Likeliness to Recommend
What differentiates ClickUp from other similar products?
I think ClickUp is one of the more customisable project management tools I've ever seen so far. Teammembers can organize tasks in several ways and have all documentation, reports and the tracking of tasks in the same workspace.
What is your favorite aspect of this product?
Flexibility is its strength. The ability to toggle between views (Lists, Board, Gantt, Calendar) gives me great ways to see the project status as it relevant for the audience at the moment.
What do you dislike most about this product?
There's so much functionality, it's quite daunting when you first get started. You'll need a period of trial and error to get set up in a way that makes sense for the team.
What recommendations would you give to someone considering this product?
Begin with basic tasks, and gradually incorporate some of your automation functionality, which should make the transition to managing your tasks more flexible, as your team grows and begins to understand the functions of your new platform.
Pros
- Reliable
- Enables Productivity
- Trustworthy
- Client's Interest First
