Latest Research


This content is currently locked.

Your current Info-Tech Research Group subscription does not include access to this content. Contact your account representative to gain access to Premium SoftwareReviews.

Contact Your Representative
Or Call Us:
1-888-670-8889 (US/CAN) or
+1-519-432-3550 (International)
Webex Meetings Logo
Webex Meetings Logo
Cisco Systems

Webex Meetings

8.8 /10
Category
Webex Meetings
8.8 /10

What is Webex Meetings?

Cisco Webex provides you with a proven, simple, and innovative solution that helps you achieve effective virtual meetings.

Company Details


Need Assistance?

We're here to help you with understanding our reports and the data inside to help you make decisions.

Get Assistance

Awards & Recognition

Webex Meetings won the following awards in the Web and Video Conferencing - Enterprise category

Filter By

Webex Meetings Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Webex Meetings.

87 Likeliness to Recommend

94 Plan to Renew

84 Satisfaction of Cost Relative to Value

1
Since last award


{y}
{name}

Emotional Footprint Overview

+91 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Webex Meetings?

3% Negative
5% Neutral
92% Positive

Pros

  • Reliable
  • Trustworthy
  • Efficient Service
  • Respectful

Feature Ratings

Average 84

Video Conferencing

86

Audio Conferencing VoIP

86

Audio Controls

84

Screen Share

84

Audio Conferencing Call in Bridge

84

Instant Messaging

83

Facilitator Functions

83

Virtual Whiteboard

82

Keyboard Mouse Control

82

Application Share

82

File Transfer

82

Vendor Capability Ratings

Average 82

Ease of Implementation

84

Business Value Created

84

Quality of Features

82

Breadth of Features

82

Ease of Data Integration

82

Ease of IT Administration

82

Usability and Intuitiveness

82

Availability and Quality of Training

81

Product Strategy and Rate of Improvement

81

Vendor Support

80

Ease of Customization

80

Webex Meetings Reviews

Burak C.

  • Role: Finance
  • Industry: Telecommunications
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Sep 2020

Good with trainings and small meetings

Likeliness to Recommend

8 /10

What differentiates Webex Meetings from other similar products?

Webex lets you to write/edit the picture of the shared screen with some notes or coloring to highlight something or adding your quick comment while the presenter speaks which is a very good feature as I haven't seen this with any others software like this. Apart from other similar software, the host can send a meeting to your email with session number and session password and link to it, makes it safer. The help (troubleshooting) section of Webex's website is giving straight answer when you needed a solution. Virtual classroom is a very special feature and easy to adapt and use.

What is your favorite aspect of this product?

Webex is very good with trainings, especially if the host is from another company, then it works perfect. We did lots of trainings with Webex without any interruptions or any connections losses.

What do you dislike most about this product?

If the presenter (the host) puts you in a separate room or creates a subroom with some participants, you won't get the mute/unmute option anymore and also cannot put your camera on/off again. In order to do this, the presenter needs to take you into the general meeting area.

What recommendations would you give to someone considering this product?

Consider Webex for trainings and small meetings.

Pros

  • Helps Innovate
  • Reliable
  • Performance Enhancing
  • Enables Productivity

Daryl T.

  • Role: Information Technology
  • Industry: Other
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Sep 2020

Great security and backup

Likeliness to Recommend

8 /10

What differentiates Webex Meetings from other similar products?

Webex allows users in up to 52 countries to use a standard telephone to join any conference. Participants who want to use their webcams can choose from a website, dedicated desktop applications, or mobile applications for iPhone and Android with their own screen sharing features.

What is your favorite aspect of this product?

I like it for these 4 main features: You can download your video calls. It has a shared screen. It has chat, survey and questions and answers during video calls. Provides great security and account backup that responds to Cisco security protocols.

What do you dislike most about this product?

It does not have advanced options for webinars.

What recommendations would you give to someone considering this product?

Webex has a robust and free option for those looking for basic video conferencing applications. It allows you to host up to 100 participants in a single call, for as long as you want. There are no limits on the number of calls you can make, and with a free account you get 1GB of cloud storage. Conferencing includes support for features such as screen sharing, files, or video recording.

Pros

  • Performance Enhancing
  • Trustworthy
  • Unique Features
  • Saves Time

Carla B.

  • Role: Human Resources
  • Industry: Retail
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Sep 2020

Cisco Webes Meetings supplies the needs.

Likeliness to Recommend

8 /10

What differentiates Webex Meetings from other similar products?

A leader in video conferencing, Cisco Webex has been innovating for years. It is available on any device, not only my computer and its features are not altered when I enter from my cell phone. Encrypted data backup in the cloud. Dynamic and with a pleasant and convenient user interface.

What is your favorite aspect of this product?

I love being able to connect from anywhere, having the ability to join a virtual meeting, plus I can synchronize and integrate my Outlook calendar to schedule meetings and make invitations much faster, in addition to starting a meeting more easily. Cisco webex meetings has all kinds of tools for reporting, training, daily meetings, and extensive videoconferencing with a large number of users. Sharing screens with this software is simple, besides being able to record meetings that is quite useful for later use or sharing with other people, the transcription of audio to text is also a wonder.

What do you dislike most about this product?

It requires a high wifi connection to be able to run quality video conferences, a moderate wifi can lower the image quality and cut the audio. But I can overlook this weakness a little, as it is not the only video conferencing software that leaves something to be desired in terms of stability, however for the price I hope they will improve that aspect.

What recommendations would you give to someone considering this product?

I have used this Cisco tool for years in different companies, I have witnessed its innovation and the high security it provides to meetings and information shared through this software, I have recommended it before and this time I will do it too.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Enables Productivity

Most Popular Webex Meetings Comparisons

Visit our Exponential IT Research Center
Over 100 analysts waiting to take your call right now: 1-519-432-3550 x2019