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Cisco Systems

Webex Meetings

8.8 /10
Category
Webex Meetings
8.8 /10

What is Webex Meetings?

Cisco Webex provides you with a proven, simple, and innovative solution that helps you achieve effective virtual meetings.

Company Details


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Awards & Recognition

Webex Meetings won the following awards in the Web and Video Conferencing - Enterprise category

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Webex Meetings Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Webex Meetings.

87 Likeliness to Recommend

94 Plan to Renew

85 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

+91 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Webex Meetings?

3% Negative
5% Neutral
92% Positive

Pros

  • Reliable
  • Trustworthy
  • Efficient Service
  • Respectful

Feature Ratings

Average 84

Video Conferencing

86

Audio Conferencing VoIP

86

Audio Controls

84

Screen Share

84

Audio Conferencing Call in Bridge

84

Instant Messaging

83

Facilitator Functions

83

Virtual Whiteboard

82

Keyboard Mouse Control

82

Application Share

82

File Transfer

82

Vendor Capability Ratings

Average 82

Ease of Implementation

84

Business Value Created

84

Quality of Features

82

Breadth of Features

82

Ease of Data Integration

82

Ease of IT Administration

82

Usability and Intuitiveness

82

Product Strategy and Rate of Improvement

81

Availability and Quality of Training

81

Vendor Support

80

Ease of Customization

80

Webex Meetings Reviews

Carla B.

  • Role: Human Resources
  • Industry: Retail
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Sep 2020

Cisco Webes Meetings supplies the needs.

Likeliness to Recommend

8 /10

What differentiates Webex Meetings from other similar products?

A leader in video conferencing, Cisco Webex has been innovating for years. It is available on any device, not only my computer and its features are not altered when I enter from my cell phone. Encrypted data backup in the cloud. Dynamic and with a pleasant and convenient user interface.

What is your favorite aspect of this product?

I love being able to connect from anywhere, having the ability to join a virtual meeting, plus I can synchronize and integrate my Outlook calendar to schedule meetings and make invitations much faster, in addition to starting a meeting more easily. Cisco webex meetings has all kinds of tools for reporting, training, daily meetings, and extensive videoconferencing with a large number of users. Sharing screens with this software is simple, besides being able to record meetings that is quite useful for later use or sharing with other people, the transcription of audio to text is also a wonder.

What do you dislike most about this product?

It requires a high wifi connection to be able to run quality video conferences, a moderate wifi can lower the image quality and cut the audio. But I can overlook this weakness a little, as it is not the only video conferencing software that leaves something to be desired in terms of stability, however for the price I hope they will improve that aspect.

What recommendations would you give to someone considering this product?

I have used this Cisco tool for years in different companies, I have witnessed its innovation and the high security it provides to meetings and information shared through this software, I have recommended it before and this time I will do it too.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Enables Productivity
  • Role: Finance
  • Industry: Healthcare
  • Involvement: Business Leader or Manager
Validated Review
Anonymous Reviewer

Submitted Aug 2020

Easily incorporates connecting various technology

Likeliness to Recommend

9 /10

Pros

  • Helps Innovate
  • Continually Improving Product
  • Performance Enhancing
  • Enables Productivity

Jenn W.

  • Role: Information Technology
  • Industry: Banking
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Aug 2020

Solid foundational tool

Likeliness to Recommend

9 /10

What differentiates Webex Meetings from other similar products?

This is a foundational tool with integration capabilities and a secure platform to create a user friendly environment.

What is your favorite aspect of this product?

The interface simplicity offers first time and experience users the ability to be productive and not sure 40 buttons to figure out how to execute a function.

What do you dislike most about this product?

As stated above - the simplicity is great, however there are limitations to the simplicity which creates a 'stiff' and sometimes restrictive user experience.

What recommendations would you give to someone considering this product?

1. Ensure you have a full profile for the typical daily users 2. Use a formal RFP process for the evaluation 3. Look at the corporate strategic footprint, existing contracts and direction to avoid duplication and ensure that you can find the proper fit in your digital presence and how to move forward beyond next year.

Pros

  • Respectful
  • Helps Innovate
  • Continually Improving Product
  • Reliable

Most Popular Webex Meetings Comparisons

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