What is Cisco Jabber?
Mobility doesn’t have to limit productivity. Cisco Jabber delivers instant messaging, voice and video calls, voice messaging, desktop sharing, conferencing, and presence. Find the right people, see whether and how they’re available, and collaborate more effectively.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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86 Likeliness to Recommend
93 Plan to Renew
90 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
+90 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Cisco Jabber?
Pros
- Trustworthy
- Client Friendly Policies
- Effective Service
- Respectful
Emotional Footprint
How to Read
Positive
Neutral
Negative
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Feature Ratings
Instant Messaging
Audio Conferencing VoIP
Video Conferencing
Audio Controls
Virtual Whiteboard
File Transfer
Audio Conferencing Call in Bridge
Facilitator Functions
Screen Share
Application Share
Keyboard Mouse Control
Vendor Capability Ratings
Business Value Created
Ease of Implementation
Ease of IT Administration
Breadth of Features
Ease of Data Integration
Usability and Intuitiveness
Quality of Features
Product Strategy and Rate of Improvement
Vendor Support
Availability and Quality of Training
Ease of Customization
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Cisco Jabber Reviews
Riya T.
- Role: Information Technology
- Industry: Technology
- Involvement: End User of Application
Submitted Apr 2023
Recommended Tool for Internal Communication
Likeliness to Recommend
What differentiates Cisco Jabber from other similar products?
Used this over Skype when conducting confidential internal communication . Keeps chats private.
What is your favorite aspect of this product?
Easy of use and integration with Outlook.
What do you dislike most about this product?
Haven't observed any problems yet .
What recommendations would you give to someone considering this product?
Easy and simple solution for daily office conversations.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Rami I.
- Role: Information Technology
- Industry: Healthcare
- Involvement: IT Leader or Manager
Submitted Mar 2023
Does basic stuff but overall a pain to use
Likeliness to Recommend
What differentiates Cisco Jabber from other similar products?
Its made by a professional company however not very well coded to work effortlessly
What is your favorite aspect of this product?
I'd say its quite simple to use but takes a long time to get use to
What do you dislike most about this product?
Its aesthetics, some features do not work properly and there were regular updates which didnt do much.
What recommendations would you give to someone considering this product?
Don't go with this product. Go for Teams or Zoom, they are much simpler to use, more user-friendly and have much better support!
Pros
- Appreciates Incumbent Status
- Helps Innovate
- Continually Improving Product
- Performance Enhancing
Cons
- Less Transparent
- Less Effective Service
- Under Delivered
Lousie M.
- Role: Information Technology
- Industry: Technology
- Involvement: End User of Application
Submitted Feb 2023
Robust and efficient solution
Likeliness to Recommend
What differentiates Cisco Jabber from other similar products?
We currently use this program extensively throughout the company to conduct meetings with clients and staff that work remotely all around the world. That is one technology that has allowed us to see clients more quickly and spend less on the supplies needed for meetings. It is a trustworthy and safe site for communication.
What is your favorite aspect of this product?
Cisco features a top-notch audio function, is incredibly secure, and is simple to use across all platforms. Regarding the business issues that Cisco resolves, they merely make our video communication process as seamless as they can. Thanks to Cisco, I can easily and unapologetically interact in person with coworkers who work remotely.
What do you dislike most about this product?
While having a wide range of functions, Cisco Meetings' main flaw is its restriction on participant display. It only permits 25 participants to be displayed during meetings, which is a significant disadvantage on fun Fridays when the entire staff is on display for an interactive session.
What recommendations would you give to someone considering this product?
All work teams and individuals that need to hold online meetings in a completely private and collaborative manner can use Cisco Meetings to launch videoconferences, chats, and web conferences. With a top-notch wireless connection, great features, security, and ease of use. It is wonderful that this technology is adaptable to our method of working from any location and on any device.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing