What is Cisco Jabber?
Mobility doesn’t have to limit productivity. Cisco Jabber delivers instant messaging, voice and video calls, voice messaging, desktop sharing, conferencing, and presence. Find the right people, see whether and how they’re available, and collaborate more effectively.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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86 Likeliness to Recommend
93 Plan to Renew
90 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
+90 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Cisco Jabber?
Pros
- Trustworthy
- Client Friendly Policies
- Effective Service
- Respectful
Emotional Footprint
How to Read
Positive
Neutral
Negative
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Feature Ratings
Instant Messaging
Audio Conferencing VoIP
Video Conferencing
Audio Controls
Virtual Whiteboard
File Transfer
Audio Conferencing Call in Bridge
Facilitator Functions
Screen Share
Application Share
Keyboard Mouse Control
Vendor Capability Ratings
Business Value Created
Ease of Implementation
Ease of IT Administration
Breadth of Features
Ease of Data Integration
Usability and Intuitiveness
Quality of Features
Product Strategy and Rate of Improvement
Vendor Support
Availability and Quality of Training
Ease of Customization
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Cisco Jabber Reviews
Darrel C.
- Role: Information Technology
- Industry: Technology
- Involvement: End User of Application
Submitted Feb 2024
"Reliable Product"
Likeliness to Recommend
What differentiates Cisco Jabber from other similar products?
Cisco Jabber is designed to scale seamlessly with the needs of growing organizations, providing reliable performance even under high usage volumes. Its robust infrastructure and cloud-based deployment options ensure scalability and reliability, distinguishing it from less robust alternatives.
What is your favorite aspect of this product?
Cisco Jabber supports a wide range of devices and operating systems, including desktop computers, laptops, tablets, and smartphones. This cross-platform compatibility ensures that users can stay connected regardless of their device preferences or location.
What do you dislike most about this product?
Despite its comprehensive feature set, the user interface of Cisco Jabber can be overwhelming for some users. The abundance of options and settings may lead to confusion and hinder adoption, particularly for less tech-savvy individuals.
What recommendations would you give to someone considering this product?
Organizations should carefully evaluate their specific requirements and consider factors such as user interface complexity and customization options before implementing Jabber.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Pratyush A.
- Role: Finance
- Industry: Technology
- Involvement: End User of Application
Submitted Mar 2024
Fantastic product!
Likeliness to Recommend
What differentiates Cisco Jabber from other similar products?
Great UI and very friendly
What is your favorite aspect of this product?
Easy to Use
What do you dislike most about this product?
Disconnects
What recommendations would you give to someone considering this product?
A good buy
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Desh Bhushan T.
- Role: Consultant
- Industry: Technology
- Involvement: End User of Application
Submitted Dec 2023
Cool Product, Strongly recommend to Each business
Likeliness to Recommend
What differentiates Cisco Jabber from other similar products?
Easy to use, feature rich
What is your favorite aspect of this product?
chat/ quick call
What do you dislike most about this product?
need to keep typing on chat and then you lose personal call, since that call is no more needed :-)
What recommendations would you give to someone considering this product?
buy jabber at organization level and enjoy ease of communication
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing