What is Brevo?
Brevo (formerly SendinBlue) is a self service solution for companies to send emails and SMS. Born of the need to effectively and easily manage marketing campaigns independently, Brevo is for both beginners and advanced users.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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91 Likeliness to Recommend
4
Since last award
97 Plan to Renew
1
Since last award
91 Satisfaction of Cost Relative to Value
4
Since last award
Emotional Footprint Overview
+90 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Brevo?
Pros
- Includes Product Enhancements
- Respectful
- Trustworthy
- Transparent
Emotional Footprint
How to Read
Positive
Neutral
Negative
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Feature Ratings
Email Delivery
Sales Intelligence & Conversion Rates
SPAM Compliance
Campaign Management
Basic Reporting and Analytics
Contact Database
Segmentation
Mobile Optimized
A/B Testing
Content Authoring
Auto-Responders
Vendor Capability Ratings
Business Value Created
Ease of IT Administration
Ease of Implementation
Vendor Support
Breadth of Features
Ease of Data Integration
Quality of Features
Usability and Intuitiveness
Ease of Customization
Product Strategy and Rate of Improvement
Availability and Quality of Training
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Brevo Reviews
Dorota S.
- Role: Sales Marketing
- Industry: Retail
- Involvement: End User of Application
Submitted May 2022
"Effective marketing tool"
Likeliness to Recommend
What differentiates Brevo from other similar products?
It is well priced, easy to use and has many features.
What is your favorite aspect of this product?
There are several advantages to this email marketing platform, such as its ability to be readily integrated with any other service and its ability to acquire prospective customers' email addresses using an online form. Using this tool, you may create an email marketing campaign in a matter of minutes.
What do you dislike most about this product?
To now, I have found nothing to be dislikable about this platform; it is a low-cost email marketing tool that anybody can use, and it allows users to generate and send emails rapidly.
What recommendations would you give to someone considering this product?
I suggest trying this tool's trial version and then upgrading to subscription plans for additional features if you run into any email marketing troubles.
Pros
- Unique Features
- Efficient Service
- Effective Service
- Saves Time
Cait V.
- Role: Sales Marketing
- Industry: Electronics
- Involvement: Business Leader or Manager
Submitted Apr 2022
Below average but gets the job done
Likeliness to Recommend
What differentiates Brevo from other similar products?
Ease of integration
What is your favorite aspect of this product?
Multiple campaigns
What do you dislike most about this product?
Limited feature depth
What recommendations would you give to someone considering this product?
Great for simple email campaigns
Pros
- Inspires Innovation
- Includes Product Enhancements
- Helps Innovate
- Continually Improving Product
Cons
- Leverages Incumbent Status
Marco C.
- Role: C-Level
- Industry: Communications
- Involvement: Business Leader or Manager
Submitted Apr 2022
Exceptional alternative to Mailchimp
Likeliness to Recommend
What differentiates Brevo from other similar products?
You can find countless mail marketing tools on the market. Sendinblue is a solid solution with a very complete documentation, tutorials and even a full-fledged training course for all clients. Their support team is knowledgeable and quick to respond to queries.
What is your favorite aspect of this product?
The marketing automation module is easy to use, thanks to its drag and drop interface. As a UE business, I also especially appreciate the GDPR compliance and special attention to this very important legal aspect.
What do you dislike most about this product?
There aren't many mail templates to choose from. I'd also appreciate more guidance in defining automations, but this is a part of Sendinblue paid offering, so I can't really complain.
What recommendations would you give to someone considering this product?
If you're looking for a more convenient alternative to Mailchimp, try Sendinblue. It won't disappoint you.
Pros
- Reliable
- Performance Enhancing
- Enables Productivity
- Trustworthy
Cons
- Commodity Features