What is Box?
Box gives you a single platform to accelerate your business processes and increase employee productivity, all while protecting your most valuable information. It’s called Cloud Content Management, and it's the ultimate business advantage.
Company Details
Need Assistance?
We're here to help you with understanding our reports and the data inside to help you make decisions.
Get AssistanceBox Ratings
Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard
to access more information on Box.
90 Likeliness to Recommend
98 Plan to Renew
88 Satisfaction of Cost Relative to Value
1
Since last award
Emotional Footprint Overview
+96 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Box?
Pros
- Reliable
- Performance Enhancing
- Enables Productivity
- Caring
Emotional Footprint
How to Read
Positive
Neutral
Negative
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Feature Ratings
Drag and Drop User Interface
Large File Optimization
Audit Trail
Team Collaboration
Data Loss Prevention
Access Control and Rights Management
3rd-Party Integrations
Cognitive Content Services
Enterprise Grade Security Controls
Real-Time Synchronization
Electronic Signatures
Vendor Capability Ratings
Business Value Created
Ease of Implementation
Quality of Features
Ease of Data Integration
Ease of Customization
Usability and Intuitiveness
Breadth of Features
Product Strategy and Rate of Improvement
Availability and Quality of Training
Ease of IT Administration
Vendor Support
Box Reviews
Justina E.
- Role: Finance
- Industry: Finance
- Involvement: End User of Application
Submitted Mar 2024
Despite the limitations, I love Box
Likeliness to Recommend
What differentiates Box from other similar products?
I am impressed with how securely Box saves my files. However, this isn't even the most impressive part for me. The most impressive part of Box for me, is its electronic signature functionality. I can send unlimited documents for signature collection on Box and having e-signature and file storage capability in the same sphere, is greatly helpful for streamlining my workflow. I can conveniently save files securely and at the same time append my signature on them, without the need to switch apps.
What is your favorite aspect of this product?
Box integrates with over 1500 applications and while I do not make use of that number of applications in my workplace, Box integrates with every single, major third party application I use at my workplace. This makes it super easy to move content between multiple apps seamlessly without always needing to switch apps or import data.
What do you dislike most about this product?
Audit trail on box is weak. The is as a result of Box versioning platform setting a limit on the number of times, you can access previous version of a single file As a result, I run the risk of loosing critical data as a result of accidentally overwriting or deleting a file.
What recommendations would you give to someone considering this product?
Teams or organizations looking to utilize Box, have to work around the file versioning limitation obstacle ,on the platform.
Pros
- Reliable
- Performance Enhancing
- Enables Productivity
- Security Protects
Khushboo Garg G.
- Role: Student Academic
- Industry: Education
- Involvement: End User of Application
Submitted Mar 2024
Secure, collaborative and quick!
Likeliness to Recommend
What differentiates Box from other similar products?
This software provides ease of work with regular support wherein we can stay connected with people inside and outside the organisation. Secure interface, offers strict data privacy, intelligent threat detections asking with seamless collaborations right from customer to partners and vendors. Work flows faster and regular manual work gets automated and quick by putting AI to work effectively!
What is your favorite aspect of this product?
E-signature, amazing security, collaborations and one strip solution for all services.
What do you dislike most about this product?
There are times when this software shows glitches and doesn't update the original file when some changes are made on cloud!
What recommendations would you give to someone considering this product?
A must subscribe software but one should first try its free version and then buy.
Pros
- Reliable
- Performance Enhancing
- Enables Productivity
- Trustworthy
Akhilesh D.
- Role: Information Technology
- Industry: Technology
- Involvement: IT Development, Integration, and Administration
Submitted Mar 2024
Great Sharing Feature
Likeliness to Recommend
What differentiates Box from other similar products?
The online file sharing feature is good and we have a better option to control sharing with clients
What is your favorite aspect of this product?
It is a fantastic product and its security features give our business confidence to be in compliance with all regulations we are required to follow.
What do you dislike most about this product?
When there is an outage of Box, it is hard to get any work done because all of my files are within Box. This, thankfully, happens rarely.
What recommendations would you give to someone considering this product?
Check your requirement and features of BOX if it is fulfill your requirement then you can go ahead
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
