What is Axero Solutions?
From connecting your people and streamlining communication to enhancing collaboration and managing content, Communifire combines it all into an integrated social business platform.
Company Details
Need Assistance?
We're here to help you with understanding our reports and the data inside to help you make decisions.
Get AssistanceAxero Solutions Ratings
Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard
to access more information on Axero Solutions.
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
88 Likeliness to Recommend
98 Plan to Renew
87 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+97 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Axero Solutions?
Pros
- Reliable
- Efficient Service
- Effective Service
- Caring
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Single Sign-On (SSO)
Home Page
Networked Enterprise
Interactive Organizational Chart
Document Management
Employee Directory
End-User Workflow Customization
Knowledge Library
Chatbot
Blog Support
Virtual Offices
Vendor Capability Ratings
Vendor Support
Ease of IT Administration
Availability and Quality of Training
Ease of Implementation
Breadth of Features
Ease of Customization
Product Strategy and Rate of Improvement
Business Value Created
Usability and Intuitiveness
Quality of Features
Ease of Data Integration
Axero Solutions Reviews
Chuck V.
- Role: C-Level
- Industry: Technology
- Involvement: Business Leader or Manager
Submitted Dec 2021
Complete product w fantastic support and features
Likeliness to Recommend
What differentiates Axero Solutions from other similar products?
Breadth of features Unparalleled Support Savings for our team Dependable
What is your favorite aspect of this product?
Breadth of features
What do you dislike most about this product?
instant messenger
What recommendations would you give to someone considering this product?
After 40 years in the technology business, you never get 100% of what you want in an application. This may be as close as you can get.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Tiffany W.
- Role: Operations
- Industry: Not for Profit
- Involvement: Business Leader or Manager
Submitted Dec 2021
Customizable solution with excellent support staff
Likeliness to Recommend
What differentiates Axero Solutions from other similar products?
For us it was the customization. We literally reimagined how this product could work. Spaces are projects and members have different roles from patients to pharma companies. Privacy and control of permission is essential to our success.
What is your favorite aspect of this product?
The support assistance. While they aren't as quick to respond as in the past, they still are excellent at helping us!
What do you dislike most about this product?
We can't afford to pay to make a customized app and the general one doesn't work for our needs (example, the Calendar isn't very functional). But also we have customized so much it would cost a small fortune to make an app of it.
What recommendations would you give to someone considering this product?
Always check your permission set up - every time something is added.
Pros
- Helps Innovate
- Continually Improving Product
- Performance Enhancing
- Enables Productivity
Blaine H.
- Role: C-Level
- Industry: Not for Profit
- Involvement: Business Leader or Manager
Submitted Dec 2021
Easy to use, feature rich, worth the cost.
Likeliness to Recommend
What differentiates Axero Solutions from other similar products?
When we investigated this in 2016, Communifire seemed the best combination of features we wanted, ease to implement, intuitive use, flexible structure and cost. This has proven out in our use over the past 5 years.
What is your favorite aspect of this product?
Configuration around spaces empowers various groups to collaborate easily.
What do you dislike most about this product?
Lack of real time and sequential file collaboration completely within Communifire and the limited mobile app capabilities.
What recommendations would you give to someone considering this product?
This is perfect for sharing news, resources, employee interaction. It is quick to implement and easy for staff to use. Start with those basics then see what other features work well for your team. Don't expect that this will replace all office software.
Pros
- Reliable
- Performance Enhancing
- Enables Productivity
- Trustworthy
