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AvidXchange

AvidXchange

Composite Score
7.4 /10
CX Score
7.7 /10
Category
AvidXchange
7.4 /10

What is AvidXchange?

With AP automation solutions, powered by AI, businesses like yours can increase efficiency, visibility, and control in your accounts payable process. Seamlessly integrated with your current accounting system or ERP, and connected to one of the largest supplier networks, you’re able to process invoices and make payments without touching any paper.

Company Details


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Awards & Recognition

AvidXchange won the following awards in the AP Automation category

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AvidXchange Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on AvidXchange.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

86 Likeliness to Recommend

100 Plan to Renew

80 Satisfaction of Cost Relative to Value

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Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+95 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love AvidXchange?

5% Negative
5% Neutral
90% Positive

Pros

  • Continually Improving Product
  • Reliable
  • Performance Enhancing
  • Enables Productivity

Feature Ratings

Average 82

Compliance Management

87

Content Repository

85

Batch Processing

85

Automated Workflow

84

Self Service Portal

84

Optical Character Recognition

84

Payment Tracking

83

Fraud Management

82

Payments Scheduling

79

Reconciliation

77

Vendor Capability Ratings

Average 81

Ease of IT Administration

89

Usability and Intuitiveness

86

Ease of Implementation

85

Business Value Created

84

Breadth of Features

83

Ease of Data Integration

81

Ease of Customization

80

Product Strategy and Rate of Improvement

80

Availability and Quality of Training

80

Vendor Support

79

Quality of Features

75

AvidXchange Reviews

Karen Z.

  • Role: Finance
  • Industry: Other
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Oct 2022

Easy to use, convenient, saves time, has controls

Likeliness to Recommend

10 /10

What differentiates AvidXchange from other similar products?

Ease of use and integration

What is your favorite aspect of this product?

Convenient

What do you dislike most about this product?

Scan quality

What recommendations would you give to someone considering this product?

I highly recommend this product

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Trustworthy

Lisandro F.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted Oct 2022

Complete and easy to use and integrate.

Likeliness to Recommend

8 /10

What differentiates AvidXchange from other similar products?

Automated bill paying based on customizable workflows

What is your favorite aspect of this product?

Integration with plenty of accounting systems, allowing easy generation and reconciliation of payments.

What do you dislike most about this product?

Nothing in particular

What recommendations would you give to someone considering this product?

Evaluate the entire suite of products offered by AvidXchange

Pros

  • Reliable
  • Trustworthy
  • Effective Service
  • Transparent

Christina S.

  • Role: Consultant
  • Industry: Construction
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Oct 2022

fantastic product

Likeliness to Recommend

10 /10

What differentiates AvidXchange from other similar products?

easy to use

What is your favorite aspect of this product?

very easy to navigate.

What do you dislike most about this product?

I have nothing bad to say about this product.

What recommendations would you give to someone considering this product?

100% recommend this to everyone.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing
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