
What is AvidXchange?
With AP automation solutions, powered by AI, businesses like yours can increase efficiency, visibility, and control in your accounts payable process. Seamlessly integrated with your current accounting system or ERP, and connected to one of the largest supplier networks, you’re able to process invoices and make payments without touching any paper.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
86 Likeliness to Recommend
100 Plan to Renew
80 Satisfaction of Cost Relative to Value
3
Since last award
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+95 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love AvidXchange?
Pros
- Continually Improving Product
- Reliable
- Performance Enhancing
- Enables Productivity
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Compliance Management
Content Repository
Batch Processing
Automated Workflow
Self Service Portal
Optical Character Recognition
Payment Tracking
Fraud Management
Payments Scheduling
Reconciliation
Vendor Capability Ratings
Ease of IT Administration
Usability and Intuitiveness
Ease of Implementation
Business Value Created
Breadth of Features
Ease of Data Integration
Ease of Customization
Product Strategy and Rate of Improvement
Availability and Quality of Training
Vendor Support
Quality of Features
AvidXchange Reviews
Pondoski G.
- Role: Information Technology
- Industry: Transportation
- Involvement: End User of Application
Submitted Nov 2022
AvidInvoice Review
Likeliness to Recommend
What differentiates AvidXchange from other similar products?
With AvidInvoice, invoice management is easy and it is even better thanks to the many machine learning features.
What is your favorite aspect of this product?
I like that using AvidInvoice is easy The software comes with machine learning features It makes invoice management easy
What do you dislike most about this product?
Not a single dislike as AvidInvoice has exceptionally met our needs.
What recommendations would you give to someone considering this product?
I recommend AvidInvoice for AP Automation considering its numerous capabilities including invoice management and some of the best machine learning features.
Pros
- Helps Innovate
- Continually Improving Product
- Performance Enhancing
- Trustworthy
Amber Y.
- Role: Industry Specific Role
- Industry: Other
- Involvement: Vendor Selection and Purchasing
Submitted Oct 2022
Easy to use once you learn how to navigate.
Likeliness to Recommend
What differentiates AvidXchange from other similar products?
It’s more efficient and allows for automation with invoice processing.
What is your favorite aspect of this product?
The automation
What do you dislike most about this product?
It could be a little more accurate when it comes to budgeting.
What recommendations would you give to someone considering this product?
Make sure that you specify what you are wanting to get out of it and have the account manager and customer success team to tailor it to the needs of your business.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing

Jacqui L.
- Role: Finance
- Industry: Healthcare
- Involvement: IT Development, Integration, and Administration
Submitted Oct 2022
Harnesses power of multiple software
Likeliness to Recommend
What differentiates AvidXchange from other similar products?
I switched from a healthcare accounting role to a manufacturing accounting role. My new company is currently using 4 softwares to execute what Avid manages to do in one portal. That is not even including payment processing.
What is your favorite aspect of this product?
Avid is a one stop shop for AP, POs, workflows, compliance, and payment runs. Avid does what AP specialists do so it gives time for more analysis and research (the fun stuff).
What do you dislike most about this product?
I wish that there was a little more customization as far as workflows are concerned that were specific to our organization, but they actually take advice from users and are implementing that change in 2023
What recommendations would you give to someone considering this product?
Do it. You save yourself money, time, and monotonous work.
Pros
- Reliable
- Performance Enhancing
- Enables Productivity
- Trustworthy