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Understand and Apply Internet-of-Things Use Cases to Drive Organizational Success

A concise guide to understanding how IoT applications will create value in your firm.

  • The Internet of Things (IoT) is a rapidly proliferating technology – connected devices have experienced unabated growth over the last ten years.
  • The business wants to capitalize on the IoT and move the needle forward for proactive customer service and operational efficiency.
  • Moreover, IT wants to maintain its reputation as forward-thinking, and the business wants to be innovative.

Our Advice

Critical Insight

  • Leverage Info-Tech’s comprehensive three-phase approach to IoT projects: understand the fundamentals of IoT capabilities, assess where the IoT will drive value within the organization, and present findings to stakeholders.
  • Conduct a foundational IoT discussion with stakeholders to level set expectations about the technology’s capabilities.
  • Determine your organization’s approach to the IoT in terms of both hardware and software.
  • Determine which use case your organization fits into: three of the use cases highlighted in this report include predictive customer service, smart offices, and supply chain applications.

Impact and Result

  • Our methodology addresses the possible issues by using a case-study approach to demonstrate the “Art of the Possible” for the IoT.
  • With an understanding of the IoT, it is possible to find applicable use cases for this emerging technology and get a leg up on competitors.

Understand and Apply Internet-of-Things Use Cases to Drive Organizational Success Research & Tools

Start here – read the Executive Brief

Read our concise Executive Brief to find out why your organization should care about the IoT’s potential to transform the service and the workplace, and how Info-Tech will support you as you identify and build your IoT use cases.

1. Understand core IoT use cases

Analyze the scope of the IoT and the three most prominent enterprise use cases.

2. Build the business case for IoT applications

Develop and prioritize use cases for the IoT using Info-Tech’s IoT Initiative Framework.

3. Present IoT initiatives to stakeholders

Present the IoT initiative to stakeholders and understand the way forward for the IoT initiative.

Member Testimonials

After each Info-Tech experience, we ask our members to quantify the real-time savings, monetary impact, and project improvements our research helped them achieve. See our top member experiences for this blueprint and what our clients have to say.




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This was an informative conversation that helped me assess my current understanding of IoT and how it could be used in our organization at some tim... Read More

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We produce unbiased and highly relevant research to help CIOs and IT leaders make strategic, timely, and well-informed decisions. We partner closely with IT teams to provide everything they need, from actionable tools to analyst guidance, ensuring they deliver measurable results for their organizations.

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A blueprint is designed to be a roadmap, containing a methodology and the tools and templates you need to solve your IT problems.

Each blueprint can be accompanied by a Guided Implementation that provides you access to our world-class analysts to help you get through the project.

Need Extra Help?
Speak With An Analyst

Get the help you need in this 3-phase advisory process. You'll receive 9 touchpoints with our researchers, all included in your membership.

Guided Implementation 1: Understand core IoT use cases
  • Call 1: Introduce the history and benefits of IoT technology.
  • Call 2: Understand how the IoT is being applied in different industries to drive value.

Guided Implementation 2: Build the business case for IoT applications
  • Call 1: Discuss your business’ operating model and pain points to brainstorm a use case.
  • Call 2: Assess your business architecture to determine whether to advance your use case.
  • Call 3: Review the transformative potential of the IoT and what it means to your organization.

Guided Implementation 3: Present IoT initiatives to stakeholders
  • Call 1: Review the alignment between business value and execution complexity.
  • Call 2: Discuss how to present the decision to stakeholders.
  • Call 3: Discuss the next steps for kicking off your IoT initiative.
  • Call 4: Review vendors and development platforms in the IoT marketplace.


Ben Dickie

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