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Implement IT Asset Management

Create a proactive program that can respond to the dynamic nature of ITAM.

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Your Challenge

  • Organizations often misunderstand the need to properly govern the process for asset management, as they overestimate the functionality of automated discovery tools. Without processes in place that integrate to the services team handling assets, data will quickly become inaccurate.
  • There is often confusion between processes around hardware, software, cloud management, and configuration management.

Our Advice

Critical Insight

  • ITAM is a cornerstone program. ITAM’s real value doesn’t emerge from compliance; it comes from the strengthening of other IT services.
  • Don’t just wait for the knock on the door; make sure it rarely happens. Proactive asset management can prevent a software audit from happening.
  • Treat ITAM like a process, not a project. ITAM is a dynamic process that must react and adapt to the needs of the business.

Impact and Result

  • Break down the projects into more manageable sections and understand how the data will be used and where it comes from.
  • Hardware, software, and cloud asset management are all managed differently, and sometimes with different teams, but all require data to be consolidated.
  • Involve anyone handling assets in the process, to ensure they’re participating in the asset management solution.
  • Pace yourself: It’s tempting to tackle everything at once, but a staged implementation will make your asset program a success.

Research & Tools

Start here – read the Executive Brief

Read our concise Executive Brief to find out why you should implement IT asset management, review Info-Tech’s methodology, and understand the four ways we can support you in completing this project.

1. Implement Hardware Asset Management

Executives are often aware of the benefits asset management offers, but many organizations lack a defined program to manage their hardware. Efforts to implement hardware asset management are stalled because organizations feel overwhelmed navigating the process or underuse the data, failing to deliver value. A staged implementation and focus on defining processes and policies for each lifecycle phase will increase success, but make sure to treat HAM like an ongoing process, not a project.

Use Info-Tech's blueprint Implement Hardware Asset Management.

2. Implement Software Asset Management

With no formal standards in place for managing software, organizations are at risk for costly software audits and poorly executed software spends. Implementing software asset management should go beyond tracking software to involve building processes for each stage of the software asset lifecycle from procurement through to contract retirement.

Use Info-Tech's blueprint Implement Software Asset Management.

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