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Get Ready for Augmented Security Operations

You can't fix a broken SOC with agentic AI agents. But you can fix the SOC to get it ready for AI.

Before you go shopping for an agentic engine, you need to know whether your SOC is ready to run one. That is not a philosophical question. It is an engineering question, and it has a measurable answer. This research gives you the diagnostic to find it.

We assess your operations across four domains: the quality of your data, the determinism of your logic, the readiness of your workflow, and the maturity of your governance.

The output is a decision, not a roadmap. And it is a decision with a third option that the market has not yet resolved: do you build the foundation yourself, do you hand it to a managed provider who already has, or do you buy agentic software and assume that the vendor has solved the engineering problem for you?

This research will help you understand which of those three paths is honest given where you actually stand, and why the third option carries risks that the sales deck will not mention.

Our Advice

Critical Insight

Cyberattacks are increasing in frequency, volume, and vectors, all at a scale that can’t be matched by adding more staff, refining processes, or buying more tools.

AI and agentic SOC tools abound, but attempting to layer such solutions onto unrefined data, without a set of defined guardrails for decision-making, is a recipe for accelerating chaos and further burying the SOC in unmanaged complexity.

We don’t have a tool crisis; we have a data crisis. Therefore, we need a data engineering solution.

Impact and Result

This research focuses on the critical first step that most organizations skip: an honest assessment of whether your SOC is ready for AI augmentation – and what form that augmentation should take.

  • Assess Your Readiness: A structured SOC readiness assessment that evaluates your current operational maturity and surfaces the gaps that will undermine any AI initiative.
  • Make the Decision: A framework for determining whether to build or buy your path to augmentation – and what that decision means for your people, your architecture, and your risk posture.

Get Ready for Augmented Security Operations Research & Tools

1. Get Ready for Augmented Security Operations Storyboard — A practical playbook for assessing your readiness to deploy AI agents in the SOC.

Before you deploy any AI agents in your security operations function, use this research to determine your readiness to have the right data, codify the right logic, and establish the right guardrails for your workflows. Or conclude that an MDR partnership can get you there faster.

2. Augmented Security Operations Readiness Assessment Tool — Supporting tool that helps you assess your current state and make a build or buy decision as it relates to machine-speed security operations.

The workbook includes the assessment activity that will lead you to understand the requirements to build your own augmented security operation function, or to partner with an MDR provider that can bring it to you (or a blend of both).

You can't fix a broken SOC with agentic AI agents. But you can fix the SOC to get it ready for AI.

About Info-Tech

Info-Tech Research Group is the world’s fastest-growing information technology research and advisory company, proudly serving over 30,000 IT professionals.

We produce unbiased and highly relevant research to help CIOs and IT leaders make strategic, timely, and well-informed decisions. We partner closely with IT teams to provide everything they need, from actionable tools to analyst guidance, ensuring they deliver measurable results for their organizations.

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A blueprint is designed to be a roadmap, containing a methodology and the tools and templates you need to solve your IT problems.

Each blueprint can be accompanied by a Guided Implementation that provides you access to our world-class analysts to help you get through the project.

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Author

Fred Chagnon

Contributors

  • Jawed Ahmad, CTO, Bell Cyber
  • Matthew Holland, CEO, Field Effect
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