Create an Effective Plan to Implement IT Asset Management

Gain the support and knowledge you need to launch a successful ITAM practice to start saving money and making better decisions tomorrow.


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Your Challenge

  • Many asset management (ITAM) projects see delays or setbacks, or just never get off the ground as they are treated as side jobs.
  • Many of the IT initiatives can be improved through better access to data and many business initiatives can be funded through savings found in asset management.

Our Advice

Critical Insight

  • Executive and stakeholder support is critical to success for ITAM.
  • Engaging the right staff and including ITAM in existing processes will drive value immediately.
  • Dollar savings are the biggest incentive, but are easily supported through efficiencies and better data.

Impact and Result

  • Reading through the introduction of this blueprint will highlight many of the ways ITAM can benefit an organization.
  • Matching these benefits to needs within your own organization can be the catalyst to realizing significant savings on software and hardware, as well as driving efficiencies in support, data collection, procurement, and accounting.
  • Effective asset management can go a long way to improve customer service and support.
  • The tools are included to build a business case, calculate ROI, and plan the project. This will ensure that if there is opportunity to realize value, your organization will see it and thank you for the effort.

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See how all the steps you need to take come together, with tools and advice to help with each task on your list.

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Get to Action

  1. Build a business case

    Identify and interview stakeholders and define issues and goals.

  2. Define the project

    Determine timeline and milestones.

  3. Select a solution

    Define requirements and shortlist vendors.

  4. Implement the solution

    Define the necessary policies to support asset management.

  5. Track and communicate project success

    Collect key metrics.

Guided Implementation icon Guided Implementation

This guided implementation is a six call advisory process.

  • Call #1: Define your current asset management challenges

    Get the right people involved: Discuss how to engage stakeholders and how to gather the right information to complete the business case.

  • Call #2: Review the business case

    Make sure you get approval: Review the ROI data and discuss how to clearly communicate the need for a new ITAM tool.

  • Call #3: Review the project charter

    Scope a successful project: Discuss the milestones and project steps to ensure that it is realistic and clearly defines the value of the new ITAM solution proposed.

  • Call #4: Vendor shortlisting

    Pick the right vendor: Discuss the requirements that were defined in the project charter, which vendors could potentially meet those requirements, and how to craft the RFP to evaluate the vendors.

  • Call #5: Contract review

    Make sure that your contract meets your needs and not the vendor’s: Review the proposed contract and discuss any concerns or missing pieces from the contract.

  • Call #6: Manage expectations during the implementation

    Communicate and engage stakeholders: Discuss how to use the workshop to accelerate the process building and stakeholder communication.

Onsite Workshop

Module 1: Introduction to Asset Management

The Purpose

  • Gain a firm understanding of the potential savings for asset management.
  • Understand the next steps for the organization.

Key Benefits Achieved

  • Define the potential savings in dollars that asset management brings to organizations.
  • Understand the critical pieces for a successful business case.

Activities: Outputs:
1.1 Understand the potential benefits of asset management to the organization.
  • Outline of organization’s ITAM challenges.
1.2 Build the business case for better asset management.

Module 2: Build a Business Case

The Purpose

  • Describe and calculate the cost/benefit of building an ITAM practice.
  • Gain approval to obtain resources and tools for success.

Key Benefits Achieved

  • Documented key information about current asset management needs.
  • Defined a realistic end state based on current needs and opportunities.
  • Documented a business case based on ROI.

Activities: Outputs:
2.1 Identify and determine how to interview stakeholders.
2.2 Define ITAM goals.
2.3 Calculate ROI and define success.
  • Defined ROI and success metrics for ITAM project.
2.4 Identify business value.
2.5 Craft a business case.
  • Draft business case.

Module 3: Define the Project

The Purpose

  • A completed project charter.
  • Identified key stakeholders and team members.
  • Defined the ITAM tool requirements for success.

Key Benefits Achieved

  • Seek approvals to move ahead: A clear project charter defines the goals and milestones in clear actionable language.
  • Avoid poor resource allocation: Resource requirements are often underestimated. Clear requirements will increase likelihood of success.

Activities: Outputs:
3.1 Define the scope and milestones of the asset management project.
3.2 Identify resources required.
3.3 Identify risks and dependencies.
3.4 Detail project charter.
  • Draft project charter.

Module 4: Select a Solution

The Purpose

  • Chosen an ITAM solution that will meet current goals and architecture.
  • Validated ROI and business plan.

Key Benefits Achieved

  • Select the most closely matched tool to meet the majority of defined goals.
  • Move forward – prepare for implementation and data collection.

Activities: Outputs:
4.1 Define the requirements to manage your assets.
4.2 Match the requirements to solution features.
4.3 Craft an RFP.
  • Completed RFP.
4.4 Evaluate the responses.
4.5 Select a solution.

Module 5: Implement a Solution

The Purpose

  • Documented workflows.
  • Data collection and analysis started.
  • Asset policies in place.

Key Benefits Achieved

  • Document, analyze, and create processes.
  • Manage – Keep the implementation moving forward based on organization goals.
  • Avoid wasting time – Minimize the potential roadblocks through clear communication and focusing on milestones.

Activities: Outputs:
5.1 Implement the project plan.
5.2 Revise and design workflows.
  • Workflow designs.
5.3 Start data collection and validate data.
  • Metrics to judge ITAM implementation success.
5.4 Analyze data and determine management steps.
5.5 Inventory and create policies for communication.

Workshop Icon Book Your Workshop

Onsite Workshops offer an easy way to accelerate your project. If you are unable to do the project yourself, and a Guided Implementation isn’t enough, we offer low-cost onsite delivery of our Project Workshops. We take you through every phase of your project and ensure that you have a road map in place to complete your project successfully.

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Search Code: 74362
Published: March 4, 2014
Last Revised: November 25, 2014

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