Lead Strategic Decision Making With Service Portfolio Management – Executive Brief

Organizations are being driven to innovate and transform by the digital world and CIOs are perfectly positioned to emerge as strategic business leaders. To do so, IT has to establish its credibility and provide visible knowledge and value in the strategic space.

This is a process that starts by establishing trust through operational excellence, and peaks with the development of a dynamic perspective of service value through the creation and management of the service portfolio.

This active view of service value enables true innovation and leadership, while ensuring service benefits are realized and IT spend is allocated where it matters most to support business outcomes.

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Search Code: 81611
Published: September 6, 2016
Last Revised: September 6, 2016

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