Infrastructure & Operations Staffing Calculator

Author(s): Scott Young, Sandi Conrad, Andrew Sharp

Paint a data-driven picture of how your I&O team spends its time so you can optimize the skills and headcount you already have and gain an understanding of what needs to be changed. Use this calculator to:

  • Pinpoint how much time your various IT teams spend on everything from training time and conferences to outages and certificate updates.
  • Discern the amount of time I&O teams devote to reactive work (e.g. outages, backups, phishing) versus proactive work (e.g. user onboarding, software deployment).
  • Evaluate how initiatives like automation, hiring, and outsourcing affect the supply and demand of time for those teams.