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The IT department’s role in ensuring operational efficiency of companies in both the FinTech and InsureTech industries continues to become more and more important. Within many of these companies, senior leadership recognizes the importance of IT, and believes that it needs to further support business operations through increased focus on project and portfolio management, as well as service desk capabilities.

This research will outline key challenges that organizations in FinTech and InsureTech experience, providing you with a baseline to use when comparing the performance of your company with competitors across the industry. Our analysis of each of the areas of strength and weakness for Finance and Insurance companies can help you to hone in and focus your efforts with respect to upcoming IT projects and appropriate budget allocation.

Leverage this research to help IT better serve the needs of the business and move towards a position of innovative transformer.

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